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Ordering
via the web
How do I select texts to order?
On each detailed text entry or subject page that has highlight titles
is an Add to Basket button.
If you can't see this button, click on the title of the text, this
will
take you to the correct page. When you click the Add to Basket
button you will be taken to Your shopping basket page and
the text will be added to your basket.
Selecting the Add to Basket button does not order
the text immediately - you are able to look over your selection, add
and
delete items for as long as you wish. You can view your order form
at any time by selecting the Shopping Basket image
always displayed at the top right-hand side of the screen. To remove
the item from the shopping basket set the quantity to 0 and
click the
Update Basket button. You are also able to change
the quantity of each title in your basket by
clicking
the up or down arrow next to the quantity box or by manually typing
an amount into the quantity box. Click the Update Basket button
to re-calculate the total price.
Do I need an email address to use this site?
You will need an email address in order to register as a user on this
site and make purchases. Without an email address you can
still browse our catalogue.
Your email address forms your user-name, and has been chosen because
all email addresses are unique. You will need to enter the same email
address each time you sign in.
What if I change my email address?
Your email address is your unique registration ID. If you change your
address you will still need to sign in using the address you originally
provided. Because we notify you by email if there is any delay with
your order, you will need to provide your new email address. You can
do this when you make a purchase. Simply update your email details in
the form on screen 2: Your Contact Details of the purchase process.
Remember, always use your original email address when you sign in.
How do I place my order?
To place your order, first go to your shopping basket. You can do this
at any time during your session by selecting the Shopping Basket image at
the top of the screen. Check the shopping basket and make any adjustments,
then click the Update Basket button at the
bottom of the form to see the total price. To place the order click
the Checkout button near the bottom right-hand side
of the form. This will take you to:
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Step 1 of 5: |
Login |
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If you are an existing user enter you email address and password
into the the I am a returning customer section
and click Login.
First-time users will need to enter in their email address and preferred password
into the section I am a new customer and click Continue to
start the registration process.
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Step 2 of 5: |
Enter address |
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Enter in the address you would like the invoice
to be sent to. If the delivery address is different click To
have your order delivered to another address click here to
specify a different address.
Click Continue. |
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Step 3 of 5: |
Confirm delivery method |
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If you reside outside Australia or New Zealand,
select your delivery method as Air Mail. All other customers should
select Surface Mail. |
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Step 4 of 5: |
Review order items and enter billing details |
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In the first section, check that your order is corret.
Click the the Update Basket button to return to
the Shopping Basket screen if you need to make
any changes.
| Your details |
Click Edit email & password to change
you
login information. |
| Invoice/Delivery Address |
Click Edit address to change address
information. |
| Delivery method |
Click Edit Delivery to change how the product
is delivered. |
| Credit card details |
Click Edit card details to specify billing
details. The order cannot go through without this information.
Visa and Master Card are accepted. |
Once all details have been completed, click Place Order at the
bottom of the screen to process the order. Click Cancel to return
to the Cambridge hompage, your order will be saved if you return to the Shopping
Basket page. If you exit the web browser and return at a later stage the order
will not be saved, however you will still be able to log in with the email address
you entered earlier. |
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Step 5 of 5: |
Order placed |
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If your order was successful you will be given an
order reference and contact details to follow up on your purchase. |
What payment methods can I use?
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Credit card |
Visa
Mastercard |
Online Ordering Security
Our secure server software (SSL) is the industry standard and among the best
software available today for secure commerce transactions. It encrypts all
of your personal information including credit card number, name, and address,
so that it cannot be read as the information travels over the Internet.
- All data exchanged with the server is encrypted and/or unaltered.
- You are assured that the server operator
has the right to use the name presented on the site.
What if I forget my password?
If you've forgotten your password you can still return to your personal
settings. At the Step 1 of 5: Login, click Forgotten
your Password?. On the next screen enter in the email
address you would log in with and click Continue. Your
password will sent to that email address.
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