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Ordering
via the web
How do I select texts to order?
On each detailed text entry or subject page that has highlight titles is an Add
to Basket button. If you can't see this button, click on the title of
the text, this will take you to the correct page. When you click the Add
to Basket button you will be taken to Your shopping basket page
and the text will be added to your basket.
Selecting the Add to Basket button does not order the text immediately
- you are able to look over your selection, add and delete items for as long
as you wish. You can view your order form at any time by selecting the Shopping
Basket image always displayed at the top right-hand side of the screen.
To remove the item from the shopping basket set the quantity to 0 and
click the Update Basket button. You are also able to change
the quantity of each title in your basket by clicking the up or down arrow next
to the quantity box or by manually typing an amount into the quantity box. Click
the Update Basket button to re-calculate the total price.
Do I need
an email address to use this site?
You will need an email address in order to register as a user on this site and
make purchases. Without an email address you can still browse our catalogue.
Your email address forms your user-name, and has been chosen because all email
addresses are unique. You will need to enter the same email address each time
you sign in.
What if I change my email address?
Your email address is your unique registration ID. If you change your address
you will still need to sign in using the address you originally provided. Because
we notify you by email if there is any delay with your order, you will need to
provide your new email address. You can do this when you make a purchase. Simply
update your email details in the form on screen 2: Your Contact Details of the
purchase process.
Remember, always use your original email address when you sign in.
How do I place my order?
To place your order, first go to your shopping basket. You can do this at any
time during your session by selecting the Shopping Basket image
at the top of the screen. Check the shopping basket and make any adjustments,
then click the Update Basket button at the bottom of the form
to see the total price. To place the order click the Checkout button
near the bottom right-hand side of the form. This will take you to:
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Step 1 of 5: |
Login |
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If you are an existing user enter you email address
and password into the the I am a returning customer section
and click Login.
First-time users will need to enter in their email address and preferred
password into the section I am a new customer and click Continue to
start the registration process.
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Step 2 of 5: |
Enter address |
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Enter in the address you would like the invoice
to be sent to. If the delivery address is different click To
have your order delivered to another address click here to
specify a different address.
Click Continue. |
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Step 3 of 5: |
Confirm delivery method |
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If you reside outside Australia or New Zealand,
select your delivery method as Air Mail. All other
customers should select Surface Mail. |
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Step 4 of 5: |
Review order items and enter billing
details |
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In the first section, check that your order is corret.
Click the the Update Basket button to return to
the Shopping Basket screen if you need to make
any changes.
| Your details |
Click Edit email & password to
change you login information. |
| Invoice/Delivery Address |
Click Edit address to change address
information. |
| Delivery method |
Click Edit Delivery to change how
the product is delivered. |
| Credit card details |
Click Edit card details to specify
billing details. The order cannot go through without
this information.
Visa and Master Card are accepted. |
Once all details have been completed, click Place Order at
the bottom of the screen to process the order. Click Cancel to
return to the Cambridge hompage, your order will be saved if you return
to the Shopping Basket page. If you exit the web browser and return at
a later stage the order will not be saved, however you will still be able
to log in with the email address you entered earlier. |
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Step 5 of 5: |
Order placed |
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If your order was successful you will be given an
order reference and contact details to follow up on your purchase. |
What payment methods can I use?
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Credit card |
Visa
Mastercard |
Online Ordering Security
Our secure server software (SSL) is the industry standard and among the best
software available today for secure commerce transactions. It encrypts all
of your personal information including credit card number, name, and address,
so that it cannot be read as the information travels over the Internet.
- All data exchanged with the server is encrypted and/or unaltered.
- You are assured that the server operator
has the right to use the name presented on the site.
What if I forget my password?
If you've forgotten your password you can still return to your personal settings.
At the Step 1 of 5: Login, click Forgotten your Password?.
On the next screen enter in the email address you would log in with and click Continue. Your
password will sent to that email address.
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