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Cambridge University Press App End User Licence Agreement

This is a legal agreement between You and The Chancellor, Masters and Scholars of the University of Cambridge acting through its department Cambridge University Press ("the Licensor") relating to the App.

All references to the App shall mean this mobile application and the software provided by us to offer content and services through the App (including all upgrades), so as to enable use on Apple iOS and Android OS devices.

By using this App, You agree to be legally bound by this Licence Agreement (“the Agreement”). 

1. Limited licence

a)    You are purchasing only the right to use the App and are acquiring no rights, express or implied, to it other than those rights granted in this limited licence. 

b)    You may use the App for Your own not-for-profit educational use only.

c)    The Licensor grants You a licence to install and use the App on a single personal device only.

d)    You shall not: (i) copy or authorise copying of the App, (ii) translate the App, (iii) reverse-engineer, alter, adapt, disassemble, or decompile the App, (iv) transfer, sell, lease, profit from, assign, or otherwise convey all or any portion of the App, or (v) operate the App from a mainframe system, except as provided in this Agreement.

2. Intellectual Property Rights

a)    All of the intellectual property rights subsisting in the App and its original content (including without limitation all text, images and ancillary materials provided in or with the App) ("the Original Content") are and shall remain owned by the Licensor (or are used under licence by the Licensor).

b)    You may not copy the App. You may not alter, remove, or destroy any copyright notice or other material placed on or with the App.

c)    You may not download or embed on to Your device, server or institutional system any third party content (including without limitation video clips and photographs) from our App under any circumstances and, by agreeing to these Terms, You understand and acknowledge that You are prohibited from so extracting any third party content from the App and that to do so would be a material breach of this Agreement by You.

3. Modifications and adaptations

The App's functionality may permit You to modify, adapt, supplement, and/or save certain parts of the Original Content. You acknowledge that any modifications, adaptations, and supplementations created by You (collectively called "Your Content") are not the work of the Licensor even though they may contain elements of Original Content. Your Content is Your sole responsibility. The Licensor does not guarantee the accuracy, quality, or integrity of Your Content.

4. Importing content

a)    The App's functionality may permit You to import content or material ("Imported Material"). You acknowledge that all such Imported Material is Your sole responsibility. Any Imported Material is posted without the knowledge of the Licensor.

b)    The Licensor shall have no liability to You or to another person/institution for any damage, loss, cost, claim, or expense suffered by You or by any other person/institution arising directly or indirectly from the posting of such Imported Material and the use made of it by You or any other person/institution.

c)    You undertake not to use the importing facility to:

(i)             post advertising or promotional materials or transmit any "junk mail", "spam," or "chain letters," or any other form of solicitation for goods or services;

(ii)           post any material that You do not have the right to post under any law or under any other obligatory relationship;

(iii)          post any material that infringes any intellectual property right including without limitation patent, trademark, trade secret, copyright, or other proprietary rights of any other person;

(iv)          post any material that is defamatory, libellous, unlawful, threatening, or harmful, abusive, harassing, obscene, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable or unlawful;

(v)           import any Imported Material that contains software viruses or any other computer code; files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

(vi)          promote or provide instructional information about illegal activities; physical harm or injury against any group or individual.

(vii)         engage in any commercial activities.

5. Liability and indemnification

a)    The App is supplied "as-is" with no warranty or guarantee as to its suitability for any particular purpose or that it will be error-free. To the extent permitted by applicable law, the Licensor is not liable for costs of procurement of substitute products, or for any indirect or consequential losses, and in the case of direct losses the Licensor's total aggregate liability shall be limited to the amount actually paid by You for the App.

b)    You accept that the Licensor is not responsible for the persistency, accuracy, or availability of any URLs of external or third-party internet web sites referred to in the App and does not guarantee that any content on such web sites is, or will remain, accurate, appropriate, or available. The Licensor shall not be liable for any content made available from any web sites and URLs outside the App.

c)    Where, through Your use of Your Content or any Imported Material, or through your use of the App outside the scope of the use permitted by these terms and conditions, You infringe or are alleged to infringe the intellectual property rights of any third party, You undertake to indemnify and keep indemnified the Licensor from and against any loss, cost, damage, or expense (including, without limitation, damages paid to a third party and any reasonable legal costs) incurred by the Licensor as a result of such infringement or alleged infringement.

6. Termination

Without prejudice to any other rights, the Licensor may terminate Your licence to use the App if You fail to comply with these terms and conditions. In such event, You must destroy all copies of the App.

7. Governing law

These terms and conditions and their subject matter shall be governed by the laws of England and Wales, and each party irrevocably submits to the exclusive jurisdiction of the English courts in respect of any dispute arising or in connection with them or their subject matter.

8. Other terms may apply

In addition to this Agreement, the way in which You can use the App may also be controlled by the App stores own rules and policies which You should consult.

Cambridge University Press App Terms of Use

 

The purpose of these Terms of Use is to set out how you may access, use and enjoy the content and services made available by Cambridge University Press (referred to in this policy as “we, “us” or “our”) on the mobile app made available by us (our “App”).

These Terms of Use should be read together with the terms of use and privacy notice at www.cambridge.org (collectively the “Terms”) which collectively explain the terms on which you may make use of our App. If there is a conflict between the terms of use for www.cambridge.org and the terms of use for this App, then the terms for this App will apply.

Please read the Terms carefully before using or registering to use our App.

By installing accessing or using our App you confirm that you have read, understood and accept these Terms and that you agree to comply with them. If you do not agree to these Terms, please do not use or access (or continue to use or access) the App.  You are responsible for bringing these Terms to the attention of anyone who may read material on this App as a result of your access to it.

If you are below the age of sixteen (16) years of age, please obtain the permission of your parent or guardian before using our App.

Changes to these Terms

We may revise the Terms at any time by amending this page. 

Please check this page from time to time as any such changes will be binding on you. Your continued use of our App shall be deemed to constitute your acknowledgement of any such changes. 

Privacy Notice

If you supply personal details to us through this App then you consent to us maintaining, recording and using such personal data in accordance with our Privacy Notice. 

General Disclaimer

We may update our App from time to time, and may change the content at any time.  All content on our App is provided for general information only.  

Although we make reasonable efforts to update the information on our App, we make no representations, warranties or guarantees, whether express or implied, that the content on our App is accurate, complete, up-to-date or free from errors or omissions. We do not guarantee that our App will be secure or free from bugs or viruses.

This App is available to handheld mobile devices running Apple iOS and Android OS Operating Systems. We will use reasonable efforts to make the App available at all times. However you acknowledge the App is provided over the internet and mobile networks and so the quality and availability of the App may be affected by factors outside our reasonable control. We do not guarantee that our App, or any part of it, will always be available or be uninterrupted. Access to our App is permitted on a temporary and as is basis. We may suspend or change all or any part of our App without notice. We will not be liable to you if for any reason our App is unavailable at any time or for any period.

Contact Us

In the event of any comments or questions concerning these Terms, please contact us by e-mail at directcs@cambridge.org or by writing to Cambridge University Press, University Printing House, Shaftesbury Road, Cambridge, CB2 8BS, UK.

 

Cambridge University Press App Privacy Notice

Cambridge University Press (we, us, our) are committed to protecting and respecting your privacy. 

This privacy notice (together with our App Terms of Use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By installing and using the mobile app (our App) you are accepting and consenting to the practices described in this notice.

1.Important information and who we are

Controller

For the purposes of the Data Protection Act, and the General Data Protection Regulation ((EU) 2016/679), the data controller is Cambridge University Press of University Printing House, Shaftesbury Road, Cambridge, CB2 8BS.

We do not sell, share or transfer personal information except as set out in this privacy notice. 

We use up-to-date industry procedures to keep personal information as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Contact details

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to the Privacy Team at Cambridge University Press, University Printing House, Shaftesbury Road, Cambridge, CB2 8BS, or email: privacy@cambridge.org 

Changes to the privacy notice and your duty to inform us of changes

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Third-party links

Our App may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we do not accept any responsibility or liability for these notices. Please check these notices before you submit any personal information to these websites.

2.The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

It is not necessary for you to register with us in order to access this App. However, we may collect, use, store and transfer some information from interactive features such as contact and registration forms and online surveys, which may include different kinds of personal data about you:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, mobile browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this App. 
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.  
  • Usage Data includes information about how you use our App, products and services. 
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. If we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 

3.How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • apply for our products or services;
  • create an account on our App;
  • subscribe to our service or publications; 
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us some feedback. 
  • Automated technologies or interactions. As you interact with our App, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may collect this information by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites or apps on your mobile device employing our cookies. 
  • Other sources. We may receive information about you if you use any of the other websites or apps we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this App. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

4.How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

  • To perform the contract we are about to enter into or have entered into with you, and to provide you with the information, products and services that you request from us.
  • To notify you about changes to our service.
  • To ensure that content from our App is presented in the most effective manner for you and your computer.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To install the App and register you as a new App user.

(a) Identity 

(b) Contact

(i) Performance of a contract with you

To process in-App purchases and deliver Services including managing payments;

  • Collecting money owed to us.

(a) Identity 

(b) Contact 

(c) Financial 

(d) Transaction 

(e) Marketing and Communications

(i) Performance of a contract with you 

(ii) Necessary for our legitimate interests (to recover debts due to us)

 

To manage our relationship with you which will include:

  • Notifying you of changes to the App or any services;
  • Notifying you about changes to our terms or privacy notice;
  • Asking you to leave a review or take a survey.

(a) Identity 

(b) Contact 

(c) Profile 

(d) Marketing and Communications

(i) Performance of a contract with you 

(ii) Necessary to comply with a legal obligation

(iii) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey.

(a) Identity 

(b) Contact 

(c) Profile 

(d) Usage 

(e) Marketing and Communications

(i) Performance of a contract with you 

(ii) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this App (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

(a) Identity

(b) Contact

(c) Technical

(i) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(ii) Necessary to comply with a legal obligation

To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

(a) Identity 

(b) Contact 

(c) Profile 

(d) Usage 

(e) Marketing and Communications 

(f) Technical 

(i) Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our App, products/services, marketing, customer relationships and experiences.

(a) Technical 

(b) Usage 

(i) Necessary for our legitimate interests (to define types of customers for our products and services, to keep our App updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity 

(b) Contact 

(c) Technical 

(d) Usage 

(e) Profile 

(i) Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing 

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. 

We may use the information you have provided to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. 

We may also use the information to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Opting out

You can ask us to stop sending you marketing messages at any time by logging into the App and checking or unchecking relevant boxes to adjust your marketing preferences, or by following the opt-out links on any marketing message sent to you. Alternatively you can also email us at mlist@cambridge.org.

Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a product/service purchase, product/service experience or other transactions.

Cookies

Our App uses cookies to distinguish you from other users of our App. This helps us to provide you with a good experience when you browse our App and also allows us to improve our App. You can set your browser to refuse all or some browser cookies, or to alert you when apps set or access cookies. If you disable or refuse cookies, please note that some parts of our App may become inaccessible or not function properly. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Our App sets cookies which remain on your computer or device for differing times. Some expire at the end of each session and some remain for longer so that when you return to our App, you will have a better user experience.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our App. They include, for example, cookies that enable you to log into secure areas of our App, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our App when they are using it. This helps us to improve the way our App works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed including those to and from some of our social media platforms. We will use this information to make our website, social media platforms and the advertising and content displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

Where a visitor has posted one of our links onto a third party platform in order to share the content with other users, we may also use cookies (likely to be analytical/performance cookies) to help us track the type of engagement and interaction the content is receiving.

Change of purpose 

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5.Disclosures of your personal data

We may share your personal information with any member of our group, which means the other parts and departments of the University of Cambridge, including our and their subsidiary companies.

We may share your information with selected third parties, including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our App.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Cambridge University Press, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6.International transfers

The data that we collect from you may be transferred to, and stored at, a location outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

All information you provide to us is stored on our secure servers or those of our service providers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

7.Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.Data retention

How long will you use my personal information for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

We will normally store your information for at least one year following the last recorded transaction or interaction between us.

9.Your legal rights

You have the right to ask us to correct any incorrect personal information we store about you, to delete personal information, or otherwise restrict our processing, or to receive an electronic copy of the personal information you provided to us. 

To ask for a copy of the information we hold, or to ask us to correct or otherwise alter our current processing, please email us at privacy@cambridge.org

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

10.Data Protection Officer

The University of Cambridge has a statutory Data Protection Officer – Trilateral Research Ltd. Should you wish to contact them, you can do so by email: dpo@admin.cam.ac.uk. Alternatively, please write to them at Trilateral Research Ltd, Crown House, 72 Hammersmith Road, London W14 8TH.  

11.Complaints

If you are not happy with the way your information is being handled, or with the response received from us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

 

 

August 2018

 

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