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An Evaluation of a Web-Based Crisis Management Training Program for Nurse Managers: The Case of the COVID-19 Crisis

Published online by Cambridge University Press:  09 January 2023

Handan Alan Open the ORCID record for Handan Alan [Opens in a new window] ,
Arzu Kader Harmanci Seren ,
Feride Eskin Bacaksiz ,
Serkan Güngör ,
Osman Bilgin  and
Ülkü Baykal
Handan Alan*
Affiliation:
Department of Nursing Administration, Florence Nightingale Faculty of Nursing, Istanbul University-Cerrahpaşa, Istanbul, Türkiye
Arzu Kader Harmanci Seren
Affiliation:
Department of Nursing, Faculty of Health Sciences, Fenerbahce University, Istanbul, Türkiye
Feride Eskin Bacaksiz
Affiliation:
Department of Nursing Administration, Hamidiye Faculty of Nursing, University of Health Sciences, Istanbul, Türkiye
Serkan Güngör
Affiliation:
Department of Nursing Administration, Florence Nightingale Faculty of Nursing, Istanbul University-Cerrahpaşa, Istanbul, Türkiye
Osman Bilgin
Affiliation:
Department of Nursing Administration, Florence Nightingale Faculty of Nursing, Istanbul University-Cerrahpaşa, Istanbul, Türkiye
Ülkü Baykal
Affiliation:
Arel University, Istanbul, Türkiye
*
Corresponding author: Handan Alan, Email: handanalan@yahoo.com.
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Abstract

Objective:

The effective management of nursing services, the main power in patients’ care and treatment in the front line of the fight against the COVID-19 pandemic, and nurse managers’ effective leadership behaviors in the fight against the pandemic have been important key factors. It is thus critical to support nurse managers, strengthen them through training, and increase their competency so that they can successfully manage crises, disasters, or pandemics. This study aims to assess the effect of a web-based training program on the knowledge levels of nurse managers who worked during the COVID-19 pandemic.

Methods:

This is a randomized controlled experimental study. The study population consisted of the members of the Nurse Managers Association. The intervention group had 30 participants, and the control group had 31 participants in the final.

Results:

There was no statistically significant difference between the intervention and control groups’ mean number of correct pre-test responses (P = 0.843). However, the intervention group’s mean number of correct post-test responses was statistically significantly higher than the control group’s after the web-based training program (P < 0.001).

Conclusions:

Web-based training programs can effectively increase nurse managers’ knowledge levels. Therefore, web-based training programs should be developed in ordinary times for the management of crisis situations.

Keywords

nurse mangersdistance educationweb-based educationcrisis managementpandemic
Type
Original Research
Information
Disaster Medicine and Public Health Preparedness , Volume 17 , 2023 , e358
Copyright
© The Author(s), 2023. Published by Cambridge University Press on behalf of Society for Disaster Medicine and Public Health, Inc.

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