Hostname: page-component-848d4c4894-hfldf Total loading time: 0 Render date: 2024-06-05T08:35:38.163Z Has data issue: false hasContentIssue false

The impact of leadership styles on organizational culture and firm effectiveness: An empirical study

Published online by Cambridge University Press:  18 December 2013

Andrew S Klein*
Affiliation:
School of Business Management, American University of Sharjah, Sharjah, United Arab Emirates
Joseph Wallis
Affiliation:
School of Business Management, American University of Sharjah, Sharjah, United Arab Emirates
Robert A. Cooke
Affiliation:
Center for Applied Research, University of Illinois, Chicago
*
Corresponding author: aklein@aus.edu

Abstract

This research project seeks to contribute to the literature on management by presenting and testing a model of leadership linking leadership styles directly to culture type and indirectly to firm effectiveness. The authors selected a four-factor theory of leadership and examined how it directly impacted organizational culture, and indirectly impacted organizational effectiveness (via an organization's culture). Using surveys designed to measure attitudinal and behavioral indicators of organizational culture, leadership, and effectiveness, we collected data from 2,662 individuals in 311 organizations. The results generally support the hypotheses that organizational effectiveness is related to type of culture and that cultural norms are related to type of leadership styles. The results have implications for management and organizational development practices and processes. The results indicate that the leadership skills of managers and supervisors are critical factors in the creation and reinforcement of cultural norms. Furthermore, cultural norms seem to positively impact organizational effectiveness.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2013 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Antonakis, J., Cianciolo, A. T., Sternberg, R. J. (2004). Leadership: Past, present, future. In J. Antonakis, A. T. Cianciolo & R. J. Sternberg (Eds.), The nature of leadership (pp. 315). Thousand Oaks, CA: Sage.Google Scholar
Band, W. A. (1991). Creating value for customers: Designing and implementing a total corporate strategy. New York, NY: John Wiley & Sons.Google Scholar
Bass, B. M. (1990). Bass and Stogdill's handbook of leadership. New York, NY: Free Press.Google Scholar
Bass, B. M., Bass, R. (2008). The bass handbook of leadership: Theory, research, and managerial applications (4th ed.). New York, NY: Free Press.Google Scholar
Becker, B. E., Huselid, M. A., Ulrich, D. (2001). The HR scorecard: Linking people, strategy, and performance. Boston, MA: HBS Press.Google Scholar
Beer, M., Spector, P., Eisenstat, G. (1990). Why change programs don't produce change. Harvard Business Review, 6, 158166.Google Scholar
Bowers, D. G., Seashore, S. E. (1966). Predicting organizational effectiveness with a four-factor theory of leadership. Administrative Science Quarterly, 11, 238263.Google Scholar
Brockbank, W., Ulrich, D., Yakonich, D. (2002). The new HR agenda: 2002 Human Resource Competency Study, occasional paper, University of Michigan Business School, Ann Arbor, MI.Google Scholar
Cooke, R. A. (1997). Organizational effectiveness inventory. Arlington Heights, IL: Human Synergistics/Center for Applied Research.Google Scholar
Cooke, R. A.Lafferty, J. C. (1981). Level 1: Life Styles Inventory; An instrument for assessing and changing the self concept of organizational members. Plymouth, Michigan: Human Synergistics.Google Scholar
Cooke, R. A., Rousseau, D. M. (1988). Behavioral norms and expectations: A quantitative approach to the assessment of organizational culture. Group & Organization Studies, 13, 245273.Google Scholar
Cooke, R. A., Szumal, J. L. (1993). Measuring normative beliefs and shared behavioral expectations in organizations: The reliability and validity of the organizational culture inventory. Psychological Reports, 72, 12991330.Google Scholar
Cooke, R. A., Szumal, J. L. (2000). Using the organizational culture inventory to understand the operating cultures of organizations. In Neal M. Ashkanasy, Celeste P. M. Wilderom & Mark F. Peterson (Eds.), Handbook of organizational culture and climate (pp. 147–162). Thousand Oaks, CA: Sage.Google Scholar
Daft, R. (2008). The leadership experience. New York, NY: Thompson.Google Scholar
Day, D. V., Antonakis, J. (2011). Leadership, past, present, future. In D. V. Day & J. Antonakis (Eds.), The nature of leadership (2nd ed., pp. 325). Thousand Oaks, CA: Sage.Google Scholar
Fiedler, F. E. (1967). A theory of leadership effectiveness. New York, NY: McGraw-Hill.Google Scholar
Fleenor, J. W., Bryant, C. (2002) Leadership effectiveness and organizational culture: An exploratory study, presented at the Meeting of the Society for Industrial and Organizational Psychology, Toronto, ON.Google Scholar
Friedlander, F., Pickle, H. (1968). Components of effectiveness in small organizations. Administrative Science Quarterly, 13, 289304.Google Scholar
Gardner, W. L., Lowe, K. B., Moss, T. W., Mahoney, K. T., Cogliser, C. C. (2010). Scholarly leadership of the study of leadership: A review of the leadership quarterly's second decade, 2000–2009. The Leadership Quarterly, 12(6), 922958.Google Scholar
Hersey, P., Blanchard, K. H. (1967). Life-cycle theory of leadership. Training and Development Journal, 23, 2634.Google Scholar
Hitt, M. A. (1988). The measuring of organizational effectiveness: Multiple domains and constituencies. Management International Review, 28, 2840.Google Scholar
House, R. J. (1971). A path-goal theory of leader effectiveness. Administrative Science Quarterly, 16(3), 321339.CrossRefGoogle Scholar
Joyce, W. E., Slocum, J. W. (1990). Strategic context and organizational climate. In B. Schneider (Ed.), Organizational climate and culture (pp. 130150). San Francisco: Jossey-Bass.Google Scholar
Klein, M. I., (1992). Corporate culture and store performance: Differences among high performance and low performance stores. Unpublished dissertation, Temple University, Philadelphia, PA.Google Scholar
Klein, A. S. (2003). Organizational culture and business strategy; culture as a source of competitive advantage. Unpublished Ph.D. dissertation, University of Illinois at Chicago, Chicago, IL.Google Scholar
Klein, A. S., Masi, R. J., Weidner, C. K. (1995). Organizational culture, distribution and amount of control, and perceptions of quality: An empirical study of linkages. Group and Organizational Management, 20, 122148.Google Scholar
Kosmoski-Goepfert, K. (1994). Effect of registered nurses' work design on hospital unit culture, quality, and cost of patient care. Thesis (Ph.D.)–University of Illinois at Chicago.Google Scholar
Kotter, J. P. (1996). Leading change. Boston, MA: HBS Press.Google Scholar
Kotter, J. P., Heskett, J. L. (1992). Corporate culture and performance. New York, NY: Free Press.Google Scholar
Kreitner, R., Kinicki, A. (2011). Organizational Behavior (8th ed.). Boston, MA: Irwin/McGraw-Hill.Google Scholar
Lawler, E. E. III (1996). From the group up: Six principles for building the new logic corporation. San Francisco, CA: Jossey-Bass.Google Scholar
Lim, B. (1995). Examining the organizational culture and organizational performance link. Leadership and Organization Development, 16(5), 1621.Google Scholar
Nadler, D. (1998). Champions of change. San Francisco, CA: Jossey-Bass.Google Scholar
Pfeffer, J. (1998). The human equation. Boston, MA: Harvard Business School Press.Google Scholar
Prahalad, C., Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 7991.Google Scholar
Schein, E. H. (1983). The role of the founder in creating organizational culture. Organizational Dynamics, 12, 1328.Google Scholar
Schein, E. (1985). Organizational culture and leadership. San Francisco, CA: Jossey-Bass.Google Scholar
Schein, E. (1992). Organizational culture and leadership (2nd ed.). San Francisco, CA: Jossey-Bass.Google Scholar
Seashore, S., Bowers, D. (1970). Durability of organizational change. American Psychologist, 25, 227233.Google Scholar
Seashore, S. E. (1965). Criteria of organizational effectiveness. In: the Michigan Business Review, July, 17, 2630.Google Scholar
Szumal, J. L. (2001). The reliability and validity of the Organizational Culture Inventory, Arlington Heights, Il. Human Synergistics.Google Scholar
Trice, H. M., Beyer, J. M. (1993). The cultures of work organizations. Upper Saddle River, NJ: Prentice-Hall.Google Scholar
Van Wart, M. (2003). Public-sector leadership theory: An assessment. Public Administration Review, 63(2), 214228.Google Scholar
Vroom, V. H., Yetton, P. W. (1973). Leadership and decision making. Pittsburgh, PA: University of Pittsburgh Press.Google Scholar
Xenikou, A., Simosi, M. (2006). Organizational culture and transformational leadership as predictors of business unit performance. Journal of Managerial Psychology, 21(6), 566579.Google Scholar
Zeithaml, A., Parasuraman, A., Barry, L. L. (1990). Delivering quality service. San Francisco, CA: Jossey-Bass.Google Scholar