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MAPPING THE JOURNEYS OF ATRIAL FIBRILLATION PATIENTS AND CITIZENS USING WEARABLE DEVICES FOR REMOTE CARDIAC MONITORING

Published online by Cambridge University Press:  19 June 2023

Sagar Suresh Kumar ,
Eva Andreakou ,
Marianna Tzachsan  and
Anja M. Maier
Sagar Suresh Kumar*
Affiliation:
University of Strathclyde;
Eva Andreakou
Affiliation:
DTU-Technical University of Denmark
Marianna Tzachsan
Affiliation:
DTU-Technical University of Denmark
Anja M. Maier
Affiliation:
University of Strathclyde; DTU-Technical University of Denmark
*
Suresh Kumar, Sagar, University of Strathclyde, United Kingdom, sagar.suresh-kumar@strath.ac.uk

Abstract

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Atrial Fibrillation (AF) is one of the most prevalent cardiac diseases in the world. How might we design patient journeys improving quality of life using wearable cardiac devices for continuous out of hospital monitoring and support? Most of the studies to date have emphasised the technical aspects of implementing such devices with less focus on human factors. As such, remote cardiac monitoring appears to be burdened by poor patient adherence. This research study proposed a journey map based on Roger's technology adoption model to understand the challenges faced by AF patients and non/asymptomatic patients in using wearable devices to monitor their health. Data from semi-structured interviews conducted in Denmark with 12 participants aged 24 to 65 years was used. Interview results show that citizens prefer tracking heart activity only in conjunction with other measures such as steps or sleep and do not feel motivated to track their heart activity on a daily basis. Patients view wearables as a valuable tool to check if their health is all right, although apprehension that devices can cause unnecessary worry can lead to their rejection. Finally, recommendations for the design of patient journeys when using wearables were made.

Keywords

User centred designBiomedical designInclusive designRemote patient monitoringHealthcare
Type
Article
Information
Proceedings of the Design Society , Volume 3: ICED23 , July 2023 , pp. 2575 - 2584
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

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