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Business English Activities



Phoning a hotel

Student B (page 4)

A. Do you make telephone calls abroad arranging hotel accommodation? Have you ever done this either in or out of a work situation? Have you ever done this in English?

B. Telephone the York Hotel and ask if they have the facilities on your list. Make a note of this on your list below.

Useful expressions:
Good morning / Good afternoon.
My name is ....
Can I ask you some questions about your facilities?
Is there a ...?
Are there any ...?
Does the hotel have a ...?


York Hotel
Checklist:
Fax service
Conference rooms
Air conditioning
Swimming pool
Gymnasium
Japanese restaurant
Mini-bar
Overhead projectors


Click here to go back to the Teacher's Notes.


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