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Creating a Learning Culture
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  • 3 b/w illus. 4 tables
  • Page extent: 376 pages
  • Size: 228 x 152 mm
  • Weight: 0.55 kg
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 (ISBN-13: 9780521537179 | ISBN-10: 0521537177)

DOI: 10.2277/0521537177

  • There was also a Hardback of this title but it is no longer available
  • Published June 2004

Manufactured on demand: supplied direct from the printer

 (Stock level updated: 17:00 GMT, 08 October 2015)


Creating a Learning Culture features insightful essays from industry observers and revealing case studies of prominent corporations. Each chapter revolves around creating an environment where learning takes place each day, all day - fundamentally changing the way we think about how, what, and when we learn, and how we can apply learning to practice. For the first time contemporary work on this subject appears in one volume. Three sections address key aspects of learning culture: the modern business context and the importance of learning at every juncture; the organic and adaptive approaches organizational leaders can take to design enduring success; and the expanding role of individuals within organizations and the implications for business leaders, educators, technologists, and learners. Identifying the steps companies must take to remain competitive for years to come, this book explains how learning strategies applied to all aspects of every job can provide swift returns and lasting results.

• Offers case studies from the world's most successful organizations including Home Depot, General Motors and CIGNA amongst others • Focuses on all angles of learning culture: necessary strategy, collaborative technology and best-of-breed practices. Also looks to the future of learning in corporate life • Contributors are world-class authors including Edgar Schein, Etienne Wenger, Laurie Bassi, Marc Rosenberg, Mitch Ratcliffe, Brook Manville, Brenda Wilkins and Harlan Cleveland


Foreword Douglas K. Smith; Introduction John Seely Brown and Estee Solomon Gray; Part I. Perspectives on a Changing World: 1. Leading and learning with nobody in charge Harlan Cleveland; 2. Our world as a learning system: a communities-of-practice approach William M. Snyder and Etienne Wenger; 3. Developing talent in a highly regulated industry Karen Kocher; 4. The invisible dogma Mitch Ratcliffe; 5. Looking back on technology to look forward on collaboration and learning David Grebow; 6. Using measurement to foster culture and sustainable growth Laurie Bassi, Karen L. McGraw and Dan McMurrer; Part II. Adaptive Approaches to Organizational Design: 7. Innovative cultures and adaptive organizations Edgar H. Schein; 8. A relational view of learning: how who you know affects what you know Rob Cross, Lisa Abrams and Andrew Parker; 9. Improved performance: that's our diploma Wendy L. Coles; 10. The real and appropriate role of technology to create a learning culture Marc J. Rosenberg; 11. The agility factor Eileen Clegg and Clark N. Quinn; 12. Tools and methods to support learning networks Dori Digenti; Part III. Expanding Individual Responsibility: 13. Envisioning a learning culture: history, self-governing citizens, and no dancing elephants Brook Manville; 14. Individual competencies and partnerships: the primary cultural influencers Brenda Wilkins; 15. Learning culture in a global context Gunnar Brückner; 16. Learning in the company of maniacs Garry O. Ridge; 17. Trust, identity, reputation, and learning in organizations Cliff Figallo; Afterword Marcia L. Conner and James G. Clawson; Index.


'… an exemplary, clear guide for all leaders who seek to create organizations where people thrive.' Ken Blanchard, Chief Spiritual Officer, The Ken Blanchard Companies

'A must read for leaders who want sustained performance in today's environment where new challenges arise faster than our responses.' Art Glenn, Former Vice President, General Electric

'A compelling read.' Thomas P. Hill, Program Manager, Advanced Learning Technologies, Hewlett-Packard

'Each essay develops learning culture from a different perspective, including the corporate learning officer, the organizational psychologist, the human capital management consultant, the technical visionary.' John Sall, Co-founder and Executive Vice President, SAS Institute

'Creating a Learning Culture is a book I devoured in several days and will be referring to for several decades… a practical book about what it takes to prosper in today's complex, information-bloated, topsy-turvy world.' Jay Cross, CEO, Emergent Learning Forum and Founder, Internet Time Group

'Continuous, accelerated organizational learning represents the key discriminator between winners and losers. I strongly recommend this book to those who want to be counted amongst the winners!' Richard Bozoian, Director of Learning and Organizational Development, BAE Systems

'As organizations take learning to the next phase, to meet the learning challenge at the global level, they will benefit from the insights and lessons presented in this excellent book.' Eilif Trondsen, Director, Learning on Demand, SRI Consulting Business Intelligence

'You will want to have Creating a Learning Culture within your grasp at all times … You can spend a second flipping open to almost any page, or take a whole sabbatical to really absorb it all, and in either case your time will be amply rewarded with new insights, inspiration and ideas.' Wayne Hodgins, Strategic Futurist, Director of Worldwide Learning Strategies

'Creating a Learning Culture is a book I devoured in several days and will be referring to for several decades… a practical book about what it takes to prosper in today's complex, information-bloated, topsy-turvy world.' Jay Cross, CEO, Emergent Learning Forum and Founder, Internet Time Group

'… an indispensable resource … I would highly recommend this book as a quick launch for any serious student of organizational learning and a wonderfully rich reflective work for those who have a passion to create a more rewarding and innovative workplace.' Verna Allee, President of ValueNet Works and author of The Future of Knowledge: Increasing Prosperity through Value Networks

'… fascinating … touches on a broad array of topics central to the task of taking learning seriously. From technology to metrics, from trust to tools - it's all there, with frameworks, philosophies and plenty of real life stories.' Jeanne Liedtka, former Chief Learning Officer, United Technologies Corporation

'This powerful and unique collection of essays excited me with its picture of a strong learning culture and its practical insights on how to create one.' J. Randolph New, Robins School of Business, University of Richmond

'Quite simply the best book I have read on all that matters for getting better at getting better … Should be mandatory reading for educators and organization leaders everywhere.' Kantha Shelke, Corvus Blue LLC


Douglas K. Smith, John Seely Brown, Estee Solomon Gray, Harlan Cleveland, William M. Snyder, Etienne Wenger, Karen Kocher, Mitch Ratcliffe, David Grebow, Laurie Bassi, Karen L. McGraw, Dan McMurrer, Edgar H. Schein, Rob Cross, Lisa Abrams, Andrew Parker, Wendy L. Coles, Marc J. Rosenberg, Eileen Clegg, Clark N. Quinn, Dori Digenti, Brook Manville, Brenda Wilkins, Gunnar Brückner, Garry O. Ridge, Cliff Figallo, Marcia L. Conner, James G. Clawson

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