Cambridge Catalogue  
  • Your account
  • View basket
  • Help
Home > Catalogue > Price, Quality and Trust
Price, Quality and Trust


  • 5 b/w illus. 27 tables
  • Page extent: 288 pages
  • Size: 228 x 152 mm
  • Weight: 0.43 kg
Add to basket


 (ISBN-13: 9780521061063)

Manufactured on demand: supplied direct from the printer

 (Stock level updated: 02:09 GMT, 28 November 2015)


The management of buyer-supplier relations has come to be regarded as a key to achieving manufacturing competitiveness, particularly in sectors facing global competition based on both price and quality. This book is a theoretical and empirical exploration of the link between the type of buyer-supplier relations and corporate performance. Dr Sako examines how British and Japanese companies in the electronics industry manage their relationships with buyers and suppliers, the empirical study comprising a three-way comparison of a Japanese customer company, a British customer company, and a Japanese company in Britain, and an analysis of 36 supplier companies in Britain and Japan. Variations of the companies' business practices are assessed in terms of technology, the nature of market competition, the national legal framework, financial structures, employment systems, and the mode of entrepreneurship. The author identifies two distinct approaches in the two countries - the arm's-length contractual relation (ACR) in Britain, and the obligational contractual relation (OCR) in Japan - and argues that the trust and interdependence present in the latter can be a powerful springboard from which to achieve corporate success.

• Wider market than most books in series, because of material on Japan, and emphasis on sociological/political sources of competitiveness • Comparative study of Japanese and British industry, looking at effect of buyer-supplier relations on performance. Concludes that less adversarial Japanese approach is preferable • Contains a mass of original research on Japan. Last book in the series looking at Japan, Whittaker - Managing Innovation


List of figures; List of tables; Acknowledgements; Introduction; Part I. Theory and Concepts: 1. A spectrum of transactional patterns: from ACR to OCR; 2. Trust and organisational efficiency; Part II. Case Studies and Survey: 3. Setting the scene; 4. JJ Electric, GB Electronics and TCP (UK); 5. The analysis of supplier companies; Part III. Explanations of Variations: 6. Economic and technological factors; 7. The legal framework; 8. Banks and financial links; 9. Employment system links; 10. Entrepreneurship, and the dynamics of small firm creation; Part IV. Outcomes and Implications: 11. How ACR-P OCR patterns relate to competitiveness; 12. Conclusions; Appendix; Notes; Bibliography.

printer iconPrinter friendly version AddThis