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Price, Quality and Trust
Inter-firm Relations in Britain and Japan

$64.00

Part of Cambridge Studies in Management

  • Date Published: April 2008
  • availability: Available
  • format: Paperback
  • isbn: 9780521061063

$64.00
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About the Authors
  • Long-term, close trading relations based on trust have come to be regarded as a key to the management of buyer-supplier relations in industry, while the arm's length and adversarial commercial bargain has fallen out of favor. This book examines these contrasting approaches, and the link between them and corporate performance, through a study of the electronics industry in Britain and Japan, and offers a unique integration of multi-disciplinary theorizing and original comparative empirical work. It will be of use to those interested in the nature of the firm, and students of comparative economic performance in Japan and Britain.

    • Wider market than most books in series, because of material on Japan, and emphasis on sociological/political sources of competitiveness
    • Comparative study of Japanese and British industry, looking at effect of buyer-supplier relations on performance. Concludes that less adversarial Japanese approach is preferable
    • Contains a mass of original research on Japan. Last book in the series looking at Japan, Whittaker - Managing Innovation
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    Reviews & endorsements

    "Sako clearly presents both the theoretical and observable features of ACR and OCR, applies these concepts to a sample of firms, and attempts to explain differences in behavior from a variety of perspectives....a rich description of how buyer-supplier relations are managed in both Britain and Japan." Peggy K. Takahashi, Contemporary Sociology

    "...a very well-researched, informative, and scholarly account of differences between buyer-supplier relations in Japan and Britain and one that should be read by academics in the field, but should certainly be prescribed reading for all Western purchasing managers trying to implement OCR and all management gurus exhorting them to do so." Journal of Japanese Studies

    "...makes a valuable contribution to the literature, both in terms of documentation and interpretation....All of us interested in corporate strategy and performance have much to learn from this fine study." Edward H. Lorenz, Journal of Economic Literature

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    Product details

    • Date Published: April 2008
    • format: Paperback
    • isbn: 9780521061063
    • length: 288 pages
    • dimensions: 229 x 152 x 16 mm
    • weight: 0.43kg
    • contains: 5 b/w illus. 27 tables
    • availability: Available
  • Table of Contents

    List of figures
    List of tables
    Acknowledgements
    Introduction
    Part I. Theory and Concepts:
    1. A spectrum of transactional patterns: from ACR to OCR
    2. Trust and organisational efficiency
    Part II. Case Studies and Survey:
    3. Setting the scene
    4. JJ Electric, GB Electronics and TCP (UK)
    5. The analysis of supplier companies
    Part III. Explanations of Variations:
    6. Economic and technological factors
    7. The legal framework
    8. Banks and financial links
    9. Employment system links
    10. Entrepreneurship, and the dynamics of small firm creation
    Part IV. Outcomes and Implications:
    11. How ACR-P OCR patterns relate to competitiveness
    12. Conclusions
    Appendix
    Notes
    Bibliography.

  • Author

    Mari Sako, London School of Economics and Political Science
    fm.author_biographical_note1

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