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Organizational Design
A Step-by-Step Approach

3rd Edition

$44.00 ( ) USD

$44.00 USD ( )
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About the Authors
  • Written specifically for executives and MBA students, the third edition of this successful textbook provides a step-by-step guide to designing an organization, from diagnosis, to design and implementation. It provides comprehensive coverage of the key aspects of organizational design, including goals, strategy, process, people, coordination, control, and incentives. Following a new diamond model, fully tested in practice, the book guides readers through an integrated methodology for organizational assessment and planning. It includes a new chapter on project managing organizational change on a practical level, new case studies, extended discussions of new organizational forms, architecture design and knowledge systems, and new practical steps for implementation and change. Visit for free access to a selection of organizational diagnosis, design and implementation models in Excel, as well as additional case studies, figures and tables from the book.

    • Focuses on actions, not just theory, with a range of pedagogical aids, including diagnostic questions, 'fits and misfits' and end-of-chapter summaries, helping readers understand and determine the changes needed in an organization
    • New edition features a number of important improvements, including a greater emphasis on practical project management skills, greater discussion of knowledge systems and a rich package of online tools
    • Specifically written for managers, the book follows their natural way of thinking by applying 'misfit' analysis: providing examples of non-optimal situations and walking readers through the steps to fix them
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    Reviews & endorsements

    "The step-by-step approach and structure enable a truly holistic analysis of the organizational architecture in a realistic time frame. This is a rare example of how to turn extremely complex business challenges into tangible actions by adding the right structure and perspective. De-scoping relevant organizational variables to reduce complexity can now be a thing of the past."
    Jesper Sørensen, Organisation Design Manager, Shell Downstream

    "This third edition ties organization design and change together tightly to illustrate how to plan and execute change based on a holistic organizational diagnosis. Burton et al.'s approach is firmly based on research and my MBA students quickly appreciate how organizational alignment contributes towards higher performance by using the 2x2 tables and assessing fits and misfits. There is no other organization design book that balances current organization design research with this level of clear applications."
    Sylvia J. Flatt, San Francisco State University

    "Organizational Design is rich with models and frameworks to deploy against a multitude of organizational needs. The authors recognize that every organization structure represents trade-offs in agility, efficiency, and simplicity. By addressing organization through the lens of the environment and strategy, the authors provide a process for optimizing an organization within the practical constraints each organization inevitably faces. This is a book that goes beyond narrow prescriptions and provides a robust process for designing the ecosystem that makes up highly effective organizations. It is a tour de force of organization design writ large."
    Ron Nicol, Senior Partner and Managing Director, The Boston Consulting Group

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    Product details

    • Edition: 3rd Edition
    • Date Published: July 2015
    • format: Adobe eBook Reader
    • isbn: 9781316310632
    • contains: 39 b/w illus. 18 tables
    • availability: Adobe Reader ebooks available from
  • Table of Contents

    List of figures
    List of tables
    Preface to first edition
    Preface to second edition
    Preface to third edition
    An outline of the step-by-step approach
    Step 1. Getting Started:
    1. Assessing scope and goals of the organization
    Step 2. Assessing the Strategy:
    2. Strategy
    3. Environment
    Step 3. Analyzing the Structure:
    4. The configuration of the firm
    5. New organizational forms
    Step 4. Assessing Processes and People:
    6. Task design
    7. People
    8. Leadership and organizational climate
    Step 5. Analyzing Coordination, Control and Incentives:
    9. Coordination, control, and information and knowledge systems
    10. Incentives
    Step 6. Designing the Architecture:
    11. Designing the architecture and the sequence of change
    Step 7. Implementing the Architecture:
    12. Implementing the change: who should do what when?

  • Resources for

    Organizational Design

    Richard M. Burton, Børge Obel, Dorthe Døjbak Håkonsson

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  • Authors

    Richard M. Burton, Duke University, North Carolina
    Richard M. Burton is Professor Emeritus of Organization and Strategy at the Fuqua School of Business, Duke University.

    Børge Obel, Aarhus Universitet, Denmark
    Børge Obel is Director of the Interdisciplinary Center for Organizational Architecture (ICOA) and Professor in Management at Aarhus University.

    Dorthe Døjbak Håkonsson, Aarhus Universitet, Denmark
    Dorthe Døjbak Håkonsson is Associate Professor at Aarhus University, Denmark.

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