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Manufacturing Political Trust

Manufacturing Political Trust
Targets and Performance Management in Public Policy

$99.99 (C)

  • Publication planned for: March 2018
  • availability: Not yet published - available from March 2018
  • format: Hardback
  • isbn: 9781108421201

$ 99.99 (C)

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About the Authors
  • Why do performance measurement targets continue to be widely used in government when they have been widely criticised for distorting policy and engendering gaming? Manufacturing Political Trust explains the persistent appeal of performance measurement in politics, arguing that targets have been adopted to address a crisis of trust, by creating more robust mechanisms of accountability and monitoring. However, such tools rarely have their intended effect. Through an in-depth analysis of UK targets on immigration and asylum since 2000, Christina Boswell shows that far from shoring up trust, targets have engendered cynicism and distrust in government. Moreover, they have encouraged intrusive forms of monitoring and reform in public administration, with damaging consequences for trust between politicians and civil servants. Nonetheless, performance measurement has now become embedded in techniques of public management and normalised as a way of framing policy issues and responses. Despite their evident problems, targets are likely to retain their allure as techniques of political communication and governance

    • - Employs a range of theoretical approaches from across the social and political sciences to examine the use of performance targets in public policy. - Focuses on the highly topical subject of political trust, and how governments attempt to address voter mistrust in politicians and political institutions. - Analyses the highly relevant subject of contemporary UK immigration and asylum to illustrate the pitfalls of using performance measurement targets.
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    Product details

    • Publication planned for: March 2018
    • format: Hardback
    • isbn: 9781108421201
    • dimensions: 228 x 152 mm
    • availability: Not yet published - available from March 2018
  • Table of Contents

    1. Performance Measurement and the Production of Trust
    2. The Problem of Political Trust
    3. The Double Life of Targets
    4. Monitoring Public Administration
    5. Information and Trust
    6. Public Trust in Targets
    7. Targets and Issue Definition
    8. After Performance Measurement?.

  • Author

    Christina Boswell, University of Edinburgh
    Christina Boswell is Professor of Politics at the University of Edinburgh, where she currently serves as Dean of Research for the College of Arts, Humanities and Social Science. Christina's publications include The Political Uses of Expert Knowledge: Immigration Policy and Social Research (Cambridge, 2009), and articles in European Journal of Political Science, Governance, International Affairs, Journal of European Public Policy, Policy & Politics and Public Administration.

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