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CD-ROM/DVD-ROM software installation update. We are aware that some of our CD-ROM/ DVD-ROM products require a software update and are displaying an 'Installation error' notification. For more information, please visit our Support Page.

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CD-ROM and DVD-ROM Support

CD-ROM and DVD-ROM installation update required.

Software update.

We are aware of an error that appears during installation of some Cambridge University Press CD-ROM and DVD-ROM products. The error that occurs is as shown below.

Application_installation_error.png

"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author"

We are currently building downloadable solutions for each product and rolling these out as they become available. We sincerely apologise for the inconvenience this is causing.

Our customers are very important to us, and we are working to resolve this issue as quickly as possible. If you have any further questions or concerns, please contact ptsupport@cambridge.org.


Forthcoming solutions

We will confirm release dates very soon for the following products:

Four corners

English Grammar in Use Fourth Edition

Grammar in Use Intermediate Third Edition

English Vocabulary in Use Third Edition

Essential Grammar in Use Third Edition

 

 

 


Update Request Form

If you are currently experiencing issues with your software and do not see the product name listed above, please submit the form below.


 
 

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