Ordering

How do I order online?

Please browse and add titles to your basket and then checkout. You will be asked to ‘Log In’. Please complete your delivery details as instructed. Please enter your payment details and confirm your billing address. You are then asked to confirm your order. Your credit or debit card payment is then authorized and your order is confirmed.

A confirmation email is sent to confirm that your order has been placed. When your order is dispatched, a copy of the delivery invoice will be emailed to you.

How do I order online if I am a trade customer?

This option is not available at this time. Please contact Customer Services to place your order.

How do I order online if I am an author?

As an author, please use our AuthorNet website authornet.cambridge.org to order.

How do I order online if I am ordering for a school or college?

This option is not available at this time. Please contact Customer Services to place your order.

I made a mistake in my online order!

To amend or cancel a completed online order, please contact Customer Services.

There was an error message while I was completing my order online, what do I do?

If you experienced problems while placing an order, please contact Customer Services.

My credit or debit card has declined authorization.

Please contact your bank or credit card company for further information. Please use an alternative card to continue with your order.

What does 'Total charge for this transaction' mean?

This is the total amount payable for your order. Please be advised that the 'Available now subtotal' is the amount which will be charged to your credit or debit card now. The 'Preorders/Temporarily unavailable subtotal' is the value of the unavailable titles in your basket. Your credit or debit card will be charged as each title becomes available and is despatched.