CD-ROM/DVD-ROM Installation Issues.
We have discovered an error during installation of CD-ROM and DVD-ROM products. Upon installation, you may have received the following error message:
"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author"
We apologise for the inconvenience caused by this issue.
To resolve this problem we require you to follow the relevant instructions (for Windows PC or Mac) in the documents below. Click to download the guide applicable to your system settings.
> Click here to download for Windows PC
> Click here to download for Mac
As part of this process you must download an installer file to your desktop. The specific file is listed below.
Complete First for Schools
> Click here for the installation file