This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
A Student's Book and Teacher's Book are also available.
Deals with all situations where hotel employees meet guests, from the front desk to the restaurant.
Short, easy-to-use units that focus on improving fluency, accuracy and vocabulary.
Strong emphasis on pronunciation.
Suitable for in- and pre-service students.