Product description

The studies in this volume explore needs analysis in the public, vocational and academic sectors, in contexts ranging from service encounters in coffee shops to foreign language needs assessment in the U.S. military. In each chapter, the authors explicitly discuss the methodology they employed, and in some cases also offer research findings on that methodology. Several studies are task-based. Contributions include work on English and other languages in both second and foreign language settings, as well as a comprehensive overview of methodological issues in needs analysis by the editor.