Be My Guest
Be My Guest
Teacher's Book
English for the Hotel Industry
Author
English Type
British English
Availability
Available
Product description
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
A Student's Book and Audio CD are also available.
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Trainer's Manual
Call Center English SkillsCONTACT US develops high-end professional English language communication skills for the BPO industry.
Authors: Jane Lockwood, Hayley McCarthyEnglish Type: American EnglishCEF Level: B2 - C1Publication date: March 2011
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