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Smart Products, Smarter Services
Strategies for Embedded Control

$44.99 (P)

  • Date Published: September 2010
  • availability: Available
  • format: Paperback
  • isbn: 9780521147507

$ 44.99 (P)

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About the Authors
  • Billions of smart connected products are changing the competitive landscape for business and the daily lives of consumers. This book analyzes the evolution of embedded product intelligence and the impact of smart products on the automotive, wireless, energy, residential and health industries. It considers the transformation of consumer ownership models and privacy issues when smart products continuously monitor consumer behavior. Smart Products, Smarter Services recommends strategies for creating profitable smart ecosystems, product platforms and services.

    • Framework for creating and analyzing four types of smart product ecosystems gives readers clearer understanding of the options for developing, marketing and supporting smart products
    • Includes in-depth analysis of smart products and services in the automotive, wireless, energy and residential sectors
    • Provides recommendations for privacy protection and best practices in developing and deploying smart products
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    Reviews & endorsements

    “Smart Products, Smarter Services is a book whose time has come. After years of theorizing about adding connections to the things in our lives, we’re finally doing it. Smarter devices are at the core of the emergence of ubiquitous connectivity, which will revolutionize business and consumer experiences alike. Read Mary Cronin’s smart book to learn about device ecosystems, the application of smarter devices across many industries, and the best strategies to make them happen.”
    Emily Nagle Green, President and CEO of Yankee Group and author of Anywhere: How Global Connectivity is Revolutionizing the Way We Do Business (2010)

    “The message from Smart Products, Smarter Services is clear. We are on the cusp of another technology revolution which will pose new business and privacy challenges. To meet these challenges, firms will need to develop smart strategies for deploying these smart devices. This important book deserves to be widely read by managers, policy makers and academics.”
    Mary J. Culnan, Slade Professor of Management and IT, Bentley University

    “Over 14 billion embedded micro-controllers were shipped in the first half of 2010, and that’s without Professor Cronin’s smart book! But I say better late than never. She lays it all out, how to make the most of smart products. Embedded networking, for example. Imagine what we’ll be able to do when we get all these smart products networked and multiplying one another according to Metcalfe’s Law!”
    Bob Metcalfe, Ethernet Inventor and 3Com Founder

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    Product details

    • Date Published: September 2010
    • format: Paperback
    • isbn: 9780521147507
    • length: 360 pages
    • dimensions: 228 x 151 x 16 mm
    • weight: 0.57kg
    • contains: 5 b/w illus. 4 tables
    • availability: Available
  • Table of Contents

    List of figures
    List of tables
    1. Evolution of embedded intelligence
    2. Smart product ecosystems
    3. Embedded product controls
    4. Intelligent automobiles
    5. Smartphones and wireless services
    6. Energy: imbalance of power
    7. Smart home vision and reality
    8. Connected machines and consumer value
    9. Smart product privacy issues
    10. Strategies for managing smart products and services

  • Author

    Mary J. Cronin, Boston College, Massachusetts
    Mary J. Cronin is Professor of Management in the Information Systems Department at the Carroll School of Management, Boston College. Her research analyzes the intersection of business strategy and technology, with a focus on industry transformation from technology triggers such as the internet, wireless networking, and embedded product intelligence. She is the author of numerous books, including Doing Business on the Internet (1994) and Unchained Value (1999).

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