Skip to content
Register Sign in Wishlist

Managing Knowledge Networks

$52.99 (P)

  • Date Published: November 2009
  • availability: Available
  • format: Paperback
  • isbn: 9780521735520

$ 52.99 (P)

Add to cart Add to wishlist

Other available formats:
Hardback, eBook

Request examination copy

Instructors may request a copy of this title for examination

Product filter button
About the Authors
  • The information context of the modern organization is rapidly evolving in the face of intense global competition. Information technologies, including databases, new telecommunications systems, and software for synthesizing information, make a vast array of information available to an ever expanding number of organizational members. Management's exclusive control over knowledge is steadily declining, in part because of the downsizing of organizations and the decline of the number of layers in an organizational hierarchy. These trends, as well as issues surrounding the Web 2.0 and social networking, mean that it is increasingly important that we understand how informal knowledge networks impact the generation, capturing, storing, dissemination, and application of knowledge. This innovative book provides a thorough analysis of knowledge networks, focusing on how relationships contribute to the creation of knowledge, its distribution within organizations, how it is diffused and transferred, and how people find it and share it collaboratively.

    • First comprehensive book-length treatment of an exciting new field of study linked to the development of social networking
    • Chapter summaries used to highlight central issues so that readers can monitor their understanding
    • Sidebars used throughout the book to give in-depth explorations of methods, issues, and classic research studies
    Read more

    Reviews & endorsements

    “This book is about making the jump from IT to KM; from engineering potential information flow, to managing effective information flow. No one can know all the information relevant to our work and interests. We rely on friends, colleagues, and productive accidents for cutting-edge information and for blinders to information it is socially acceptable to ignore. Our points of access are connected in a network around us, and Managing Knowledge Networks provides frameworks for surviving and thriving in that network. Johnson draws on his years of research on human communication to speak simply with clarity, coverage, and examples. Addressed to academic and practical audiences, this book would be equally useful for an upper-division college course, a graduate seminar, or a manager responsible for information access and flow in the organization.”
    Ronald Burt, Hobart W. Williams Professor of Sociology and Strategy, University of Chicago Booth School of Business

    “What makes this a great book is its comprehensive treatment of an interdisciplinary topic – knowledge management – through a laser-like focus on one fascinating issue – knowledge networks. Nurturing them, monitoring them, diversifying them, and using them will be the knowledge professional’s toolkit in the coming decades. More and more innovation is not the answer to our organizational challenges. Value-added processes must come into play. David Johnson provides a terrific perspective for business leaders and organizational researchers – knowledge networks – and clarifies how they work in relation to innovation, organizational learning, and work performance.”
    James W. Dearing, Ph.D., Senior Scientist at the Institute for Health Research, Kaiser Permanente, Director of the Cancer Communication Research Center, and Co-Director of the Center for Health Dissemination and Implementation Research

    “By marrying knowledge management to networks, Johnson derives important insights about the social and relational nature of knowledge. His dynamic view of knowledge and its management in knowledge networks is both innovative and insightful. This book will hold great interest for scholars and practitioners alike.”
    Marshall Scott Poole, David and Margaret Romano Professorial Scholar, Professor in the Department of Communication, and Senior Research Scientist at the National Center for Supercomputing Applications, University of Illinois at Urbana-Champaign

    “David Johnson’s book presents a comprehensive examination of how information and communication networks have evolved overtime in personal, work, and broader environmental settings. What is unique about this book is that it taps into and synthesizes years of important research in communication network analysis and applies it to current day thinking and problems. This book is a must-read for any one interested in studying networks.”
    Alex M. Susskind, Associate Professor of Food and Beverage Management and Academic Area Director for Hospitality, Facilities, and Operations, School of Hotel Administration, Cornell University

    See more reviews

    Customer reviews

    Not yet reviewed

    Be the first to review

    Review was not posted due to profanity


    , create a review

    (If you're not , sign out)

    Please enter the right captcha value
    Please enter a star rating.
    Your review must be a minimum of 12 words.

    How do you rate this item?


    Product details

    • Date Published: November 2009
    • format: Paperback
    • isbn: 9780521735520
    • length: 378 pages
    • dimensions: 246 x 174 x 18 mm
    • weight: 0.75kg
    • contains: 11 tables
    • availability: Available
  • Table of Contents

    List of figures
    List of tables
    List of sidebars
    1. Introduction and overview
    Part I. Fundamentals:
    2. Forms of knowledge
    3. Network analysis
    Part II. Contexts:
    4. Context
    5. Managing knowledge networks
    6. Technology
    7. The spatial distribution of knowledge
    8. Bringing in the world outside
    Part III. Pragmatics:
    9. Creativity and innovation
    10. Productivity: efficiency and effectiveness
    11. The human side
    12. Finding knowledge
    13. Decision making
    14. Summary and commentary

  • Instructors have used or reviewed this title for the following courses

    • Business online
    • Current Issues in Information Systems
    • E-Business and E-Commerce Management
    • Managing the Multinational Enterprise
    • Marketing Strategy & Tactics
    • Multinational Cororations
    • introduction to Database management
  • Author

    J. David Johnson, University of Kentucky
    J. David Johnson has been Dean of the College of Communications and Information Studies at the University of Kentucky since 1998. He has also held academic positions at the University of Wisconsin Milwaukee, Arizona State University, the State University of New York at Buffalo, Michigan State University, and was a media research analyst for the US Information Agency. He has been recognized as among the one hundred most prolific publishers of refereed journal articles in the history of the communication discipline.

Sorry, this resource is locked

Please register or sign in to request access. If you are having problems accessing these resources please email

Register Sign in
Please note that this file is password protected. You will be asked to input your password on the next screen.

» Proceed

You are now leaving the Cambridge University Press website. Your eBook purchase and download will be completed by our partner Please see the permission section of the catalogue page for details of the print & copy limits on our eBooks.

Continue ×

Continue ×

Continue ×
warning icon

Turn stock notifications on?

You must be signed in to your Cambridge account to turn product stock notifications on or off.

Sign in Create a Cambridge account arrow icon

Find content that relates to you

Join us online

This site uses cookies to improve your experience. Read more Close

Are you sure you want to delete your account?

This cannot be undone.


Thank you for your feedback which will help us improve our service.

If you requested a response, we will make sure to get back to you shortly.

Please fill in the required fields in your feedback submission.