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This is the first study of its kind to investigate in detail the interaction between interviewers and respondents in standardized social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in form-based interviews, and offers original empirical evidence to show what really happens. Highly accessible, her book sets out the tools of conversation analysis, and points to ways of improving survey compilation and the validity of data. It offers great insight to anyone studying survey methodology.Read more
- First study using conversation analysis techniques to examine interaction during survey interviews
- Offers original empirical evidence and suggests ways of improving survey compilation and data validity
- Accessible style will ensure wide appeal among social science students/researchers studying survey methodology. Also relevant to linguistics, psychology, marketing
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"...[the book] has some important contributions to make to those who want to lean how to survey interviews better." APA Review of Books
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- Date Published: August 2000
- format: Paperback
- isbn: 9780521665711
- length: 224 pages
- dimensions: 229 x 152 x 13 mm
- weight: 0.34kg
- availability: Available
Table of Contents
1. The standardized survey interview
2. Interviewer-respondent interaction
3. Participant roles
4. Recipient design
5. Questioning turn structure and turn taking
6. Generating recordable answers to field-coded questions
7. Establishing rapport
8. Quality of life assessment interviews
9. Implications for survey methodology
10. The cost of flexible interviewing.
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