Coursebook with Audio CD
Call Center English Skills
CONTACT US develops high-end professional English language communication skills for the BPO industry.
The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
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Cambridge English for Nursing Intermediate Plus
Student's Book with Audio CDs (2)
A short self-study or classroom course (40-60 hours) for nurses who need to use English in the workplace.Authors: Virginia Allum, Patricia McGarrEnglish Type: British EnglishCEF Level: B1 - B2Publication date: November 2008
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