Problem Solving in Organizations
Problem Solving in Organizations
Hans Berends, Vrije Universiteit, Amsterdam
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An indispensable guide enabling business and management students to develop their professional competences in real organizational settings, this new and fully updated edition of Problem Solving in Organizations equips the reader with the necessary toolkit to apply the theory to practical business problems. By encouraging the reader to use the theory and showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context, this book offers a concise introduction to design-oriented and theory-informed problem solving in organizations. In addition, it gives support for designing the overall approach to a problem-solving project as well as support for each of the steps of the problem-solving cycle: problem definition, problem analysis, solution design, interventions, and evaluation. Problem Solving in Organizations is suitable for readers with a wide range of learning objectives, including undergraduates and graduates studying business and management, M.B.A students and professionals working in organizations.
- Encourages readers to use the theory gained in their disciplinary courses by showing them how to problem solve in fuzzy, ambiguous and politically charged, real-life organizational contexts
- Provides an in-depth explanation of the various aspects of organizational problem-solving, showing how to adapt the approach to specific situations and how to be flexible in scheduling the work
- Theories are illustrated throughout with examples from real-life problem-solving projects, helping readers to understand the complexities that they will encounter in the field
Product details
February 2018Paperback
9781108402774
286 pages
245 × 175 × 15 mm
0.59kg
17 b/w illus. 2 tables
Available
Table of Contents
- Part I. Introduction:
- 1. Scope and nature of this handbook
- 2. Types of student projects
- 3. Problem-solving projects
- Part II. The Problem-Solving Project:
- 4. Intake and problem definition
- 5. Theory-informed diagnosis of business problems
- 6. Solution design
- 7. Change plan design and the change process
- 8. Evaluation, learning and project termination
- Part III. Methods:
- 9. Qualitative research methods
- 10. Searching and using scholarly literature
- 11. Quality criteria for research
- Part IV. Designs, Designing and Design Science Research:
- 12. Designs and designing
- 13. Design science research: developing generic solutions for field problems
- Part V. Cases:
- 14. Cases.
