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Dear Customer,

To enable us to provide a better service to you both now and in the future, we are planning to upgrade our order management system. This upgrade will begin on April 19th and continue until mid-May. During this period you will be unable to order through our website. We recommend that you purchase through a local bookseller.

If you have any issues ordering please contact our customer service department:

We apologise for any inconvenience this has caused. However, this upgrade is necessary to provide a better level of service in the future.

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Craig Fletcher

Craig worked for nine years as an EFL teacher in Osaka and then Kumamoto, Japan. Since 2008 he has worked as an Academic Skills tutor for Kaplan’s Sheffield International College, teaching writing, researching and critical thinking to pre-undergraduate and postgraduate students preparing to enter the University of Sheffield. From 2010 he has also been researching and writing elements of the Skills for Study series of books.


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