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Dear Customer,

To enable us to provide a better service to you both now and in the future, we are planning to upgrade our order management system. This upgrade will begin on April 19th and continue until mid-May. During this period you will be unable to order through our website. We recommend that your purchase through a local bookseller.

If you have any issues ordering please contact our customer service department: https://www.cambridge.org/au/cambridgeenglish/contact

We apologise for any inconvenience this has caused. However, this upgrade is necessary to provide a better level of service in the future.

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Daphne Mackey

Daphne Mackey

Daphne Mackey is a veteran ESL professional, who has been in the field for over 30 years.  In 1979, while working at Boston University Center for English Language and Orientation Programs (CELOP), she co-authored her first book, Contact USA (Pearson, 1996). This highly successful low-level reading book has been published in four editions since then and is still in print. Since writing Contact USA, Daphne has authored or co-authored twelve textbooks and contributed to four others.  For the past twenty years Daphne has been working in the English Language Programs at the University of Washington as a program administrator and lecturer. She has also taught in the MBA program at Pacific Lutheran University and done training in business communication.

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