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Dear Customer,

To enable us to provide a better service to you both now and in the future, we are planning to upgrade our order management system. This upgrade will begin on April 19th and continue until mid-May. During this period you will be unable to order through our website. We recommend that your purchase through a local bookseller.

If you have any issues ordering please contact our customer service department: https://www.cambridge.org/au/cambridgeenglish/contact

We apologise for any inconvenience this has caused. However, this upgrade is necessary to provide a better level of service in the future.

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Authors

Maria Lucia Zaorob

With a BS in Psychology from PUC-SP, Maria Lucia began her teaching career at CEL-LEP, a highly respected language institute in Brazil. She later joined their pedagogical team to develop courses and write materials. She is a teacher, teacher trainer and materials writer with over 20 years of experience, having worked in a variety of pedagogical settings. Her special interests lie in learning theories, classroom dynamics, and motivation.

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