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Dear Customer,

To enable us to provide a better service to you both now and in the future, we are planning to upgrade our order management system. This upgrade will begin on April 19th and continue until mid-May. During this period you will be unable to order through our website. We recommend that you purchase through a local bookseller.

If you have any issues ordering please contact our customer service department:

We apologise for any inconvenience this has caused. However, this upgrade is necessary to provide a better level of service in the future.

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Rose Senior

Rose Senior

Rose Senior is Senior Honorary Research Fellow at the University of Western Australia in Perth, Australia. She has taught English in Colombia, the UK and Australia. She has published a number of articles in academic journals including ELT Journal and has a regular column in English Teaching Professional. She is the author of the award-winning The Experience of Language Teaching (2006), which describes communicative language teaching from the perspective of EFL, ESL and foreign language teachers.

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