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Dear Customer,

To enable us to provide a better service to you both now and in the future, we are planning to upgrade our order management system. This upgrade will begin on April 19th and continue until mid-May. During this period you will be unable to order through our website. We recommend that you purchase through a local bookseller.

If you have any issues ordering please contact our customer service department:

We apologise for any inconvenience this has caused. However, this upgrade is necessary to provide a better level of service in the future.

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Complete First for Schools


Important Notice

CD-ROM/DVD-ROM Installation Issues.

We have discovered an error during installation of CD-ROM and DVD-ROM products. Upon installation, you may have received the following error message:

"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author"

We apologise for the inconvenience caused by this issue.

To resolve this problem we require you to follow the relevant instructions (for Windows PC or Mac) in the documents below. Click to download the guide applicable to your system settings.

> Click here to download for Windows PC

> Click here to download for Mac

As part of this process you must download an installer file to your desktop. The specific file is listed below.


Complete First for Schools

> Click here for the installation file


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