Symptoms

QUICKfind stops working when you upgrade Internet Explorer® and/or Word®.

Solution

Download and install a new version of QUICKfind. Please follow exactly the installation instructions below:

To uninstall an old version of QUICKfind:

Make sure CDAE is closed.

Uninstall the old version of QUICKfind using the Control Panel.
(Windows Vista and XP) Click and hold the Start button, then click Control Panel.
(Windows 98SE, ME and 2000) Click and hold the START button, point to Settings, then click Control Panel.
The Control Panel opens.

(Windows Vista) Click Uninstall a Program.
(Windows 98SE, ME, 2000 and XP) Double-click Add/Remove Programs.
The dialog box opens.

Click QUICKfind to highlight it.

(Windows Vista) Click Uninstall/Change.
(Windows 2000 and XP) Click Change/Remove.
(Windows 98SE and ME) Click Add/Remove.

Follow the onscreen instructions. You must uninstall QUICKfind completely by choosing 'Yes' when asked if you want to uninstall QUICKfind files which may be shared with other applications.

Restart your computer. (This step must not be omitted.)

To install QUICKfind version 1.1:

Make sure CDAE is closed.

Create a new folder on your desktop.

Download this file and save it to your new folder.

Unzip qf_setup.zip into this folder. To do this, right-click on the file and select Extract here.

Double-click the attached file called 'qf_setup.exe' and follow the instructions.

Note: in Word 2007, when pointing at a word to look up, it may be necessary to click inside the dictionary window first to activate QUICKfind.

Symptoms

If QT7 is installed, CDAE displays an error message when you open the CDAE application. If you click Cancel then the program later displays a new error message when you click on a sound icon, and the program does not play the sound file.

Solution
You can fix the problem in the following way.

First of all, create a new folder
Download this file and save it into your new folder
Extract or unzip the patch into this folder. You can do this by right-clicking on it and selecting Extract here
Close CDAE
Go into My computer
Go into your hard drive, usually C drive.
Open the folder called program files
Open the Cambridge folder and/or cdae folder
Open the plugins folder.
Remove all files in the plugin directory — i.e. the files:
npnul32.dll
npqtplugin2.dll
npqtplugin3.dll
npqtplugin4.dll
npqtplugin5.dll
npqtplugin6.dll
npqtplugin7.dll
npqtplugin.dll
QuickTimePlugin.class
Copy the files that you unzipped earlier from our patch into the now empty plugin folder. After this operation the plugin directory should contain the following files:
npnul32.dll
npqtplugin2.dll
npqtplugin.dll
QuickTimePlugin.class

When you have made this change, CDAE will open without any error message and you can play sound without receiving an error message.