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Retailing is one of the world's largest industries, yet few books cover the core knowledge needed for students studying the topic or people working in the industry. This rigorous retail marketing guide blends theory with real-world applications, helping students uncover the secrets behind successful retailing, as well as the psychology motivating customers to behave the way they do. This thoroughly revised edition is structured into four parts, covering the fundamentals of retailing, consumer perception and decision-making, store atmospherics and layouts, and digitalisation. Learning outcomes, case studies, key takeaways, study questions and exercises are included in each chapter, making it an ideal resource for Retail Marketing and Retail Management courses. Teaching PowerPoint slides and sample course syllabi are available as supplementary materials to support instructors.
The use of tests and assessments in employment-related decision making has the potential to benefit organizations and individuals. However, their use is frequently criticized because of their adverse potential for bias and unfairness. Although issues pertaining to employment testing, bias, and unfairness are extensively researched and written about, previous work has predominately focused on perspectives from the United States. Therefore, the goal of this handbook is to provide a global examination of ideas and issues pertaining to bias and unfairness in employment testing. Specifically, this text details perspectives from twenty-three countries spanning six regions of the globe, on the definition, assessment, and reduction of bias and unfairness in employment testing. In doing so, this work fills a critical gap in the knowledge and information available to employment testing scholars and practitioners who conduct research and practice in an increasingly globalized world.
In Seeing Matters, Sarah Awad offers a psychological exploration of how images shape our actions, perceptions, and identities. She examines how we use images to symbolically and materially influence the world, others, and ourselves, while also revealing how the images around us shape our thoughts, emotions, and memories. Awad investigates the social and political dynamics of visual culture, questioning who is seen, how they are portrayed, and why these representations matter. By using clear language and real-world examples, she makes complex theories accessible to readers, offering diverse methodological approaches for analyzing a wide range of image genres – such as graffiti, digital memes, photojournalism, and caricatures. This comprehensive analysis addresses the politics of visual representation, making the book an essential guide for researchers across disciplines, while providing valuable insights into how images impact society and our everyday lives.
Due to shifting demographic trends and the increased need for workers, immigration continues to grow in many parts of the world. However, the increased diversity that immigration creates within societies is also associated with intergroup friction, perceived threat, and the rise of extremist right-wing nationalist movements, making it a central political issue that impacts societies globally. This book presents a psychological explanation of the immigration challenge in the 21st century and the ongoing backlash against immigrants by examining within nations and beyond national borders. It explains the relationship between immigration and national identity through an analysis of the intersection of globalization, deglobalization, and collective behavior. Addressing a crucial gap in existing literature, it applies a psychological perspective on immigration and offers new solutions to address the complex challenges facing minorities, asylum seekers, undocumented immigrants, and host society members.
Since the pandemic, many have been reflecting on their path, direction, and identity, all tied to a deeper question: What is one's purpose in life? Research reveals that understanding this purpose can significantly impact well-being, health, and personal development. This volume offers fresh insights by bringing together scholars from various fields to explore purpose from different angles. Each contributor delves into what purpose means and why individuals with a clear sense of it often enjoy better health, financial stability, and cognitive well-being. While this book won't define your life's purpose, it offers rich material to guide your personal journey.
This volume provides a comprehensive overview of the social psychology of conflict rooted in human evolution, with a particular focus on migration and its challenges in a globalized world. It examines theories for how conflict emerges between cultural, social, and political groups striving to advance their own interests and agendas and considers their impact on democratic systems that guarantee human rights and freedoms. Building on the study of social psychological tendencies and motivations, including human needs for identity and affiliation, new empirical procedures are introduced for bridging cultural, social, and political divides that encourage students, scholars, and policymakers to consider reconciliatory strategies for conflict resolution. By examining political leanings and tendencies for activism and democratic engagement, this book articulates the ethical and political moral grounds guiding decision-making in intergroup and intercultural relations and challenges readers to reflect on their moral standpoints.
This book addresses the lack of systematic training in journal publication and grant pursuit for new scholars, two key skills in today's academic landscape. It introduces 'grantology,' the science of pursuing grants, providing practical, evidence-based strategies. Structured like a graduate course, each chapter follows a five-step cognitive sequence based on Daniel Kahneman's intuitive judgment theory. The book explores over fifty real-life cases, draws from nearly two hundred research articles, and compares grantology with journalology. With scientific insights and actionable advice, this guide supports junior researchers, graduate students, and new grant writers in developing the skills needed to pursue competitive grants and advance their careers.
Social and developmental psychology are often viewed as distinct subdisciplines, each with its own theories and methodologies. However, this book seeks to bridge that divide by proposing an integrative framework that considers various levels of analysis, from the individual to the societal. It emphasizes the interplay of fundamental concepts such as intra- and inter-group conflict and change across these levels. By revisiting and renewing foundational theories of development, the book introduces the concept of 'genetic social psychology.' This approach is applied to the complex case of the Cyprus conflict, as well as other conflict and post-conflict scenarios, uncovering transformative possibilities for both theory and practice. Ultimately, this work advocates for a broader, more cohesive understanding of psychological processes in social contexts, addressing contemporary challenges and enhancing our grasp of human behavior.
Why do some societies evolve while others remain stagnant? What creates divisiveness and exclusion, versus community cohesion and social progress? This book discusses the psychology of social system change and resistance to change, offering readers a deep exploration of the psychological dynamics that shape societal transformations. Readers explore psychological perspectives on intergroup relations and group processes, alongside interdisciplinary perspectives from environmental science, history, political science, and sociology, to question and challenge conventional thinking. This readable, entertaining book contains clear definitions, lucid explanations, and key learnings in each chapter that highlight the take-home points and the implications, so that readers can apply these insights to their real-world challenges. Whether you're a student, scholar, community member, or leader, this book provides important knowledge for all who are interested in understanding and influencing the dynamics of social change.
Discover how technology is revolutionizing the world of work across diverse industries in this essential text. As AI, automation, and digital platforms reshape fields like healthcare, hospitality, law enforcement, and the skilled trades, this book describes the emerging demands and skills workers need to thrive. Each chapter spotlights a different sector, uncovering how job roles are changing, what new training looks like, and the social and economic impacts of these shifts. By exploring both the opportunities and challenges of these technological transformations, this book offers an insightful perspective for professionals, educators, and anyone curious about the future of work. Perfect for readers seeking a comprehensive view of how technology is redefining careers and the labor market, it's a must-read for staying ahead in an ever-evolving workplace.
This comprehensive guide navigates the intersection of psychology, peacebuilding, and violence engagement among youth. Beginning with an exploration of psychology's role in social justice, it establishes the groundwork in restorative justice and peace education, areas ripe for psychological exploration. The book introduces the conceptualized peace framework, illuminating how young people interpret societal discourses to shape their identities within the context of peace and harmony. Through empirical examples, the framework's efficacy is demonstrated, followed by practical methods and future directions for educators, practitioners, and policymakers. Core to its mission is unravelling the psychological mechanisms underlying participation in peace education and restorative justice, probing how past experiences influence engagement and shape social identities. By addressing these questions, the book offers a roadmap grounded in theoretical development, bolstered by empirical case studies and methodological approaches, to guide scholars and students in fostering peaceful, harmonious societies.
From First Job to Career is an anthology that weaves together inspiring first-job stories from people across diverse industries and backgrounds, offering career seekers of all ages the chance to connect with relatable experiences and hard-earned wisdom. This collection reveals the different paths people take in shaping their careers and serves as a resource for readers to identify with and learn from others' journeys. Paired with a comprehensive review of research in vocational psychology and career counseling, the book distills key principles and provides actionable resources for navigating the job search and building a meaningful career.
From the early days of navigating the world with bare hands to harnessing tools that transformed stones and sticks, human ingenuity has birthed science and technology. As societies expanded, the complexity of our tools grew, raising a crucial question: Do we control them, or do they dictate our fate? The trajectory of science and technology isn'tpredetermined; debates and choices shape it. It's our responsibility to navigate wisely, ensuring technology betters, not worsens, our world. This book explores the complex nature of this relationship, with 18 chapters posing and discussing a compelling 'big question.' Topics discussed include technology's influence on child development; big data; algorithms; democracy; happiness; the interplay of sex, gender, and science in its development; international development efforts; robot consciousness; and the future of human labor in an automated world. Think critically. Take a stand. With societal acceleration mirroring technological pace, the challenge is, can we keep up?
Take a global tour of childhood that spans 50 countries and explore everyday questions such as 'Why does love matter?', 'How do children learn right from wrong'? and 'Why do adolescent relationships feel like a matter of life and death?' Combining psychology, anthropology, and evolution, you will learn about topics such as language, morality, empathy, creativity, learning and cooperation. Discover how children's skills develop, how they adapt to solve challenges, and what makes you, you. Divided into three chronological sections – early years, middle childhood, and adolescence – this book is enriched with a full set of pedagogical features, including key points to help you retain the main takeaway of each section, space for recap, a glossary of key terms, learning outcomes and chapter summaries. Embedded videos and animations throughout bring ideas to life and explain the methods researchers use to reveal the secrets of child development.
Competition permeates various facets of our lives, from the job market to sports arenas, influencing resource allocation, recognition opportunities, and societal dynamics. However, entrenched notions in social sciences, particularly the assumption of a linear correlation between competition and inequality within free-market systems, can limit perspectives. This book challenges such assumptions, delving deeper into the multifaceted nature of competition dynamics. Drawing from extensive literature and empirical data across diverse systems, cultures, and eras, it offers readers a nuanced understanding of competition's complexities. Contrary to prevailing beliefs, competition's roots are not solely tied to Western individualism and capitalism. By examining competition through cultural, economic, and political lenses, this book enables readers to recognize that such an assumption represents only a selective portion of competition dynamics. By embracing an interdisciplinary approach, this book encourages readers to reevaluate their perspectives on competition, recognizing its varied sources and consequences beyond conventional paradigms.
This book provides a comprehensive analysis of the social and organizational factors shaping K-16 teachers' cultural learning processes, through both a systematic review of the extant literature on K-12 urban teacher thinking and interviews with instructional staff at a high-performing minority serving institution (MSI). It highlights common challenges K-16 educators face in navigating cultural differences between themselves and their students. Drawing from cultural psychology, organizational behavior, and organizational psychology, the book offers evidence-based insights for creating school systems in which educators working with students from low-income and other minoritized cultural communities can critically examine and challenge their cultural assumptions to create more inclusive and supportive learning environments for all students, as well as develop and implement more culturally responsive classroom management practices.
Personal narratives of genocide and intractable war can provide valuable insights around notions of collective identity, perceptions of the 'enemy,' intergenerational coping with massive social trauma, and sustainable peace and reconciliation. Written in an accessible and narrative style, this book demonstrates how the sharing of and listening to personal experiences deepens understandings of the long-term psychosocial impacts of genocide and war on direct victims and their descendants in general, and of the Holocaust and the Jewish–Arab/Palestinian–Israeli context, in particular. It provides a new theoretical model concerning the relationship between different kinds of personal narratives of genocide and war and peacebuilding or peace obstruction. Through its presentation and analysis of personal narratives connected to the Holocaust and the Palestinian–Israeli conflict, it provides a deep exploration into how such narratives have the potential to promote peace and offers concrete ideas for further research of the topic and for peacebuilding on the ground.
This book is an invaluable resource for understanding the profound connections between culture, healthcare, and mortality. In a world where healthcare professionals – doctors, nurses, clients, patients, and staff – are increasingly engaging in cross-cultural interactions, this text equips readers with essential insights to navigate diverse beliefs and expectations surrounding health and treatment, particularly in moments of stress and vulnerability. While healthcare is often grounded in Euro-American belief systems, this book broadens the reader's perspective, offering essential tools to enhance intercultural understanding during health crises and end-of-life care. It empowers both patients and practitioners to adapt and collaborate, fostering better treatment outcomes by bridging cultural divides. Gaining this multicultural lens is not only crucial for healthcare and cross-cultural psychology but also for confronting the universal experience of mortality – our own and that of our loved ones.
The Cambridge Handbook of Moral Psychology is an essential guide to the study of moral cognition and behavior. Originating as a philosophical exploration of values and virtues, moral psychology has evolved into a robust empirical science intersecting psychology, philosophy, anthropology, sociology, and neuroscience. Contributors to this interdisciplinary handbook explore a diverse set of topics, including moral judgment and decision making, altruism and empathy, and blame and punishment. Tailored for graduate students and researchers across psychology, philosophy, anthropology, neuroscience, political science, and economics, it offers a comprehensive survey of the latest research in moral psychology, illuminating both foundational concepts and cutting-edge developments.