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Routine measurement of mental health service outcomes: Health of the Nation Outcome Scales in Nova Scotia

  • Stephen Kisely (a1), Leslie Anne Campbell, Heather Robertson (a2), Doug Crossman, Karen Martin (a3) and John Campbell (a4)...
Abstract
Aims and Method

Although the Health of the Nation Outcome Scales (HoNOS) were designed for routine clinical use, completion rates in clinical settings rarely exceed 60%. We evaluated two initiatives to increase completion rates: timely feedback to clinicians, useful at individual, team and service levels, and improved supporting materials (tabulated glossaries for all versions covering the life-span).

Results

Clinicians in South Shore Health district provided ratings on all outpatient referrals over 12 months as part of routine care. Data were captured using the Nova Scotia routine administrative data system. Completion rates rose from 61% to 86% (n=1190). Clinicians' ratings of the instrument's ease of use were significantly improved.

Clinical Implications

Use of a tabulated glossary and enhanced feedback of clinically useful information improved clinician support for the routine measurement of health outcomes with HoNOS.

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Copyright
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
References
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BJPsych Bulletin
  • ISSN: 0955-6036
  • EISSN: 1472-1473
  • URL: /core/journals/bjpsych-bulletin
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Routine measurement of mental health service outcomes: Health of the Nation Outcome Scales in Nova Scotia

  • Stephen Kisely (a1), Leslie Anne Campbell, Heather Robertson (a2), Doug Crossman, Karen Martin (a3) and John Campbell (a4)...
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