Skip to main content

Positive relationships in community youth development organisations: A reflection on changing organisational relationships in Girl Guides Australia

  • Robyn Gibbs (a1)

When relationships within a community organisation are productive, staff are more likely to be happy, to understand and to be effective in their role. In youth-focused organisations delivering volunteer-led youth programs, a productive organisational relationship is essential to ensure effective recruitment, development and retention of staff, and the delivery of quality programs. This article provides a unique examination of the organisational relationships within Girl Guides Australia, between the volunteers who govern the organisation and those who deliver the youth program. The results of an extensive Australia-wide review of the adult volunteer training program are discussed, and changes to the ways in which relationships are fostered and understood in the organisation are outlined. The review has led to new understandings that modern volunteering requires changes to the ways in which organisational relationships are managed and supported, with a move away from compulsory ongoing training to a focus on volunteers as lifelong learners. Above all, this article shows how productive organisational relationships are when underpinned by founding relationships on openness and honesty, supporting relationships using learning and development, and building relationships using a quality people-management framework.

Hide All
Girl Guides Australia 2015a. Leadership qualification passport, 4th ed. Sydney: Girl Guides Australia.
Girl Guides Australia 2015b. Qualification passport guidance notes, 2nd ed. Sydney: Girl Guides Australia.
Parish K. 2012. A report for Girl Guides Australia on the Australian Adult Leadership Program and the Australian Trainers Training Program. Sydney: Girl Guides Australia.
Seymour K. 2012. Good practice principles for youth development organisations, 2nd ed. Brisbane: Key Centre for Ethics, Law, Justice and Governance, Griffith University.
Recommend this journal

Email your librarian or administrator to recommend adding this journal to your organisation's collection.

Queensland Review
  • ISSN: 1321-8166
  • EISSN: 2049-7792
  • URL: /core/journals/queensland-review
Please enter your name
Please enter a valid email address
Who would you like to send this to? *


Full text views

Total number of HTML views: 4
Total number of PDF views: 17 *
Loading metrics...

Abstract views

Total abstract views: 66 *
Loading metrics...

* Views captured on Cambridge Core between 14th June 2017 - 17th November 2017. This data will be updated every 24 hours.