This chapter considers how the Routine Dynamics debate around technology, artifacts and materiality has evolved over the course of the past two decades. In reviewing the progress achieved so far, I show how the field is gearing up to address the important challenges posed, among other things, by new forms of artifacts and technology, and new ways of organizing. In so doing, I discuss how the latest advances in routines and materiality (artifacts at the centre, performativity and multiplicity/fluid ontology) can help us address the theoretical, methodological and empirical challenges raised by contemporary material phenomena. I conclude by laying out an agenda for future studies of routines, technology, artifacts and materiality.

In this chapter we set out to analyse the rich and diverse stream which makes up the topic of routines as truces. This involves addressing not only those contributions which directly deal with the construct of truces and their dynamics, but also those for which truces might not be the central focus but which have contributed to our understanding of truce dynamics through the lens of related concepts. These topics include the influence of conflicting interests, goals and motivations; the emergence and resolution of tensions and struggles between and across organizational communities and culture(s); and the role of artifacts and materiality in addressing organizational conflict.

This chapter offers an introduction to Routine Dynamics as a particular approach to studying organizational phenomena. We provide a brief description of the genealogy of research on routines; starting with the work of the management scholar Fredrick Taylor (1911) and the pragmatist philosopher John Dewey (1922) at the beginning of the last century, to the works of the Carnegie School on standard operating procedures around the middle of the last century, to the economics-based Capabilities approach and finally the practice-based approach of Routine Dynamics around the turn of the century. We also discuss the advantages of conceptualizing patterns of action as “routines”, as compared to “practices”, “processes”, “activities” or “institutions”. In particular, we highlight that the concept of routines directs the researcher’s attention to certain specificities of particular action patterns, such as task orientation, sequentiality of actions, recurrence and familiarity as well as attempts at reflexive regulation. We also introduce and explain the key concepts of the Routine Dynamics perspective and how they have developed over time.