Skip to content
Register Sign in Wishlist

Problem Solving in Organizations
A Methodological Handbook for Business and Management Students

3rd Edition


  • Date Published: February 2018
  • availability: Available
  • format: Paperback
  • isbn: 9781108402774

£ 36.99

Add to cart Add to wishlist

Other available formats:
Hardback, eBook

Request inspection copy

Lecturers may request a copy of this title for inspection

Product filter button
About the Authors
  • An indispensable guide enabling business and management students to develop their professional competences in real organizational settings, this new and fully updated edition of Problem Solving in Organizations equips the reader with the necessary toolkit to apply the theory to practical business problems. By encouraging the reader to use the theory and showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context, this book offers a concise introduction to design-oriented and theory-informed problem solving in organizations. In addition, it gives support for designing the overall approach to a problem-solving project as well as support for each of the steps of the problem-solving cycle: problem definition, problem analysis, solution design, interventions, and evaluation. Problem Solving in Organizations is suitable for readers with a wide range of learning objectives, including undergraduates and graduates studying business and management, M.B.A students and professionals working in organizations.

    • Encourages readers to use the theory gained in their disciplinary courses by showing them how to problem solve in fuzzy, ambiguous and politically charged, real-life organizational contexts
    • Provides an in-depth explanation of the various aspects of organizational problem-solving, showing how to adapt the approach to specific situations and how to be flexible in scheduling the work
    • Theories are illustrated throughout with examples from real-life problem-solving projects, helping readers to understand the complexities that they will encounter in the field
    Read more

    Customer reviews

    Not yet reviewed

    Be the first to review

    Review was not posted due to profanity


    , create a review

    (If you're not , sign out)

    Please enter the right captcha value
    Please enter a star rating.
    Your review must be a minimum of 12 words.

    How do you rate this item?


    Product details

    • Edition: 3rd Edition
    • Date Published: February 2018
    • format: Paperback
    • isbn: 9781108402774
    • length: 286 pages
    • dimensions: 245 x 175 x 15 mm
    • weight: 0.59kg
    • contains: 17 b/w illus. 2 tables
    • availability: Available
  • Table of Contents

    Part I. Introduction:
    1. Scope and nature of this handbook
    2. Types of student projects
    3. Problem-solving projects
    Part II. The Problem-Solving Project:
    4. Intake and problem definition
    5. Theory-informed diagnosis of business problems
    6. Solution design
    7. Change plan design and the change process
    8. Evaluation, learning and project termination
    Part III. Methods:
    9. Qualitative research methods
    10. Searching and using scholarly literature
    11. Quality criteria for research
    Part IV. Designs, Designing and Design Science Research:
    12. Designs and designing
    13. Design science research: developing generic solutions for field problems
    Part V. Cases:
    14. Cases.

  • Authors

    Joan Ernst van Aken, Technische Universiteit Eindhoven, The Netherlands
    Joan Ernst van Aken worked for many years in practice as a management consultant and as a manager of management consultants before joining Eindhoven University of Technology as a Professor of Organization Science in 1990.

    Hans Berends, Vrije Universiteit, Amsterdam
    Hans Berend is Professor of Innovation and Organization at the Knowledge, Information and Innovation (KIN) Research Group, Faculty of Economics and Business Administration, Vrije Universiteit, Amsterdam.

Sorry, this resource is locked

Please register or sign in to request access. If you are having problems accessing these resources please email

Register Sign in
Please note that this file is password protected. You will be asked to input your password on the next screen.

» Proceed

You are now leaving the Cambridge University Press website. Your eBook purchase and download will be completed by our partner Please see the permission section of the catalogue page for details of the print & copy limits on our eBooks.

Continue ×

Continue ×

Continue ×
warning icon

Turn stock notifications on?

You must be signed in to your Cambridge account to turn product stock notifications on or off.

Sign in Create a Cambridge account arrow icon

Find content that relates to you

Join us online

This site uses cookies to improve your experience. Read more Close

Are you sure you want to delete your account?

This cannot be undone.


Thank you for your feedback which will help us improve our service.

If you requested a response, we will make sure to get back to you shortly.

Please fill in the required fields in your feedback submission.