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Public Management and Performance
Research Directions


Richard M. Walker, George A. Boyne, Gene A. Brewer, Hal G. Rainey, Chan Su Jung, Donald P. Moynihan, Matthew Andrews, Rhys Andrews, Kenneth J. Meier, Laurence J. O'Toole, Jr, David W. Pitts, Alisa Hicklin
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  • Date Published: November 2012
  • availability: Available
  • format: Paperback
  • isbn: 9781107411678

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About the Authors
  • Public services touch the majority of people in advanced and developing economies on a daily basis: children require schooling, the elderly need personal care and assistance, rubbish needs collecting, water must be safe to drink and the streets need policing. In short, there is practically no area of our lives that isn't touched in some way by public services. As such, knowledge about strategies to improve their performance is central to the good of society. In this book, a group of leading scholars examine some of the most pressing issues in public administration, political science and public policy by undertaking a systematic review of the research literature on public management and the performance of public agencies. It is an important resource for public management researchers, policy-makers and practitioners who wish to understand the state of the field and the challenges that lie ahead.

    • First book to synthesize the growing body of knowledge on performance management in the public sector
    • Reviews a range of techniques and methodologies for studying management and performance
    • Develops a new agenda for future research
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    Reviews & endorsements

    Review of the hardback: 'With a line-up of scholars who are at the forefront, theoretically and empirically, in their respective areas of public and performance management research, any researcher or policymaker who seeks to be at the cutting edge of public performance improvement needs to read this volume. Both new empirical investigations and in-depth, systematic reviews, framed by innovative conceptual thinking, are brought to bear on longstanding concerns about how to improve public sector performance, including overcoming goal ambiguity, internal organizational impediments and red tape, and financial and human resources constraints.' Carolyn J. Heinrich, University of Wisconsin-Madison

    Review of the hardback: 'Richard Walker and his colleagues are to be congratulated in having produced what looks likely to become one of the required texts on performance management and public management. It combines a strong theoretical orientation with a list of contributors to be the envy of any book editor.' Stephen Osborne, University of Edinburgh Business School

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    Product details

    • Date Published: November 2012
    • format: Paperback
    • isbn: 9781107411678
    • length: 302 pages
    • dimensions: 244 x 170 x 16 mm
    • weight: 0.49kg
    • availability: Available
  • Table of Contents

    List of figures
    List of tables
    About the contributors
    1. Introduction Richard M. Walker, George A. Boyne and Gene A. Brewer
    2. Extending goal ambiguity research in government: from organizational goal ambiguity to program goal ambiguity Hal G. Rainey and Chan Su Jung
    3. Budgets and financial management Donald P. Moynihan and Matthew Andrews
    4. Organizational structure and public service performance Rhys Andrews
    5. Red tape: the bane of public organizations? Gene A. Brewer and Richard M. Walker
    6. Managerial networking, managing the environment, and program performance: a summary of findings and an agenda Kenneth J. Meier and Laurence J. O'Toole, Jr
    7. Public service motivation and performance Gene A. Brewer
    8. Organizational diversity and public service performance David W. Pitts
    9. Performance management: does it work? George A. Boyne
    10. Strategy: which strategic stances matter? Richard M. Walker
    11. Methods Alisa Hicklin
    12. Conclusion: enriching the field George A. Boyne, Gene A. Brewer and Richard M. Walker

  • Editors

    Richard M. Walker, The University of Hong Kong

    George A. Boyne, Cardiff University

    Gene A. Brewer, University of Georgia


    Richard M. Walker, George A. Boyne, Gene A. Brewer, Hal G. Rainey, Chan Su Jung, Donald P. Moynihan, Matthew Andrews, Rhys Andrews, Kenneth J. Meier, Laurence J. O'Toole, Jr, David W. Pitts, Alisa Hicklin

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