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The Outsourcing Process

The Outsourcing Process
Strategies for Evaluation and Management


  • Date Published: June 2005
  • availability: In stock
  • format: Hardback
  • isbn: 9780521844116

£ 72.00

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About the Authors
  • Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.

    • Considers both the business case and implementation
    • Generic and applicable to all organisation activities
    • Uses contemporary research and case studies
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    Reviews & endorsements

    'Outsourcing - and its international counterpart, off shoring - are prominent again for many organizations thinking of survival in global competition. It is therefore good to have a concise analysis of the outsourcing process, with an emphasis on how to manage and evaluate it. McIvor provides both a comprehensive survey of relevant academic literature and a concrete framework for deciding what to outsource by taking account of competition, capability, and market risk. With volumes of writing already out there on this topic, this book provides a welcome respite for taking stock of what we know in theory and practice.' Mari Sako, Said Business School, University of Oxford

    '… this is a welcome and helpful addition to the bookshelf, one that draws together academic, consultancy and practitioner modes of thinking and experience in a distinctive, readable, concise and useful way.' Supply Management

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    Product details

    • Date Published: June 2005
    • format: Hardback
    • isbn: 9780521844116
    • length: 338 pages
    • dimensions: 256 x 183 x 30 mm
    • weight: 0.85kg
    • contains: 31 b/w illus. 27 tables
    • availability: In stock
  • Table of Contents

    1. Introduction
    2. The trend towards outsourcing
    3. Theoretical influences on outsourcing
    4. The outsourcing process: a framework for evaluation and management
    5. Determining the current boundary of the organisation
    6. Activity importance analysis
    7. Capability analysis
    8. An analysis of the strategic sourcing options
    9. Developing the relationship strategy
    10. Establish, manage and evaluate the relationship
    11. Outsourcing experiences at Telco
    12. Conclusions.

  • Author

    Ronan McIvor, University of Ulster
    RONAN MCIVOR is a Senior Lecturer at the University of Ulster.

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