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Retrofitting Collaboration into the New Public Management
Evidence from New Zealand


Part of Elements in Public and Nonprofit Administration

  • Date Published: October 2021
  • availability: Available
  • format: Paperback
  • isbn: 9781108822817

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About the Authors
  • This Element is about the challenges of working collaboratively in and with governments in countries with a strong New Public Management (NPM) influence. As the evidence from New Zealand analyzed in this study demonstrates, collaboration – working across organization boundaries and with the public – was not inherently a part of the NPM and was often discouraged or ignored. When the need for collaborative public management approaches became obvious, efforts centered around “retrofitting” collaboration into the NPM, with mixed results. This Element analyzes the impediments and catalysts to collaboration in strong NPM governments and concludes that significant modification of the standard NPM operational model is needed including: Alternative institutions for funding, design, delivery, monitoring and accountability; New performance indicators; Incentives and rewards for collaboration; Training public servants in collaboration; Collaboration champions, guardians, complexity translators, and stewards; and paradoxically, NPM governance processes designed to make collaborative decisions stick.

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    Product details

    • Date Published: October 2021
    • format: Paperback
    • isbn: 9781108822817
    • length: 75 pages
    • dimensions: 229 x 152 x 5 mm
    • weight: 0.146kg
    • availability: Available
  • Table of Contents

    1. NPM Around the World
    2. Collaboration as a Public Management Tool
    3. New Zealand, the NPM Poster-Child, But Maybe Not So for Collaboration
    4. Collaborating In Spite of the System
    5. Freshwater Governance and Collaboration: A Better Way?
    6. What is Needed to Retrofit Collaboration Into Strong NPM Governments?.

  • Authors

    Elizabeth Eppel, Victoria University of Wellington

    Rosemary O'Leary, University of Kansas

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