Be My Guest
English for the Hotel Industry
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
A Student's Book and Audio CD are also available.
Also in this subject
SMCP Training for Seafarers
This CD-ROM provides thorough practice of the International Maritime Organisation's Standard Marine Communication Phrases (IMO SMCPs).Authors: Stephen Murrell, Peter Nagliati, Captain Stefano CanestriEnglish Type: International EnglishCEF Level: A1 - B1Publication date: May 2009
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