Essential Telephoning in English
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information.
The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
Also in this subject
Communicating in Business
Audio CD Set (2 CDs)
Communicating in Business is a short American English course for intermediate level students in or preparing for work who need to improve their communicative ability in Business situations.Author: Simon SweeneyEnglish Type: American English
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