Leveraging Corporate Responsibility
The Stakeholder Route to Maximizing Business and Social Value

'Leveraging Corporate Responsibility goes beyond the conventional treatment of corporate social responsibility (CSR) to provide managers, students and scholars with a detailed, empirical analysis of the subject. Based on more than a decade of research, the book explores the complexity, uncertainty and variety of stakeholder responses to CSR initiatives. To extract maximum CSR value, the authors show why it's critical to understand who really cares about such efforts, as well as when and why they care. Focusing on customers and employees, the book reveals how to put insights into action to benefit the company and society. Anyone who cares about creating success and making a broader impact will find in these pages the tools to do both.' Dipak C. Jain, Dean, INSEAD

'This important book offers crucial new insight into a topic that, fortunately, has gained enormous traction in the corporate world. The rise of corporate responsibility - and the attendant notion that businesses can do well while also doing good - is certainly a promising trend. But its widespread acceptance inevitably has brought new challenges, as business leaders have been left to figure out how the ideas underlying CR can best be put into real-world practice. Leveraging Corporate Responsibility: The Stakeholder Route to Maximizing Business and Social Value offers a much-needed road map that will not only help executives succeed in their CR efforts, but will pay dividends for the global community as well.' Thomas S. Robertson, Dean, The Wharton School, University of Pennsylvania

'I enjoyed reading Leveraging Corporate Responsibility and picked up a few ideas for which I am grateful. Thanks to the authors for sharing. The ten years of work paid off and hopefully many will read it, as critical mass is still missing. This book helps refine our thinking about corporate responsibility.' Paul Polman, CEO, Unilever