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Leading Strategic Change
Bridging Theory and Practice


  • Date Published: July 2008
  • availability: Available
  • format: Hardback
  • isbn: 9780521849470

£ 46.99

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About the Authors
  • Why do some companies continue to be successful while others experience difficulties and even failure? In Leading Strategic Change, Eric Flamholtz and Yvonne Randle demonstrate that the key to long-term organizational success is the ability to adapt to and manage different types of change. Drawing on over 30 years' consultancy experience within major firms, they combine theoretical and practical models of organizational change, together with a new theory of leadership, to build a framework for understanding, planning, and leading change. The scope and value of this framework is then shown in relation to nine real-world case studies, ranging from relatively small companies (IndyMac Bank, Infogix) to large multinationals (Starbucks, Westfield). The focus throughout is to provide practical guidance to those concerned with managing and leading change in organizations. This book is an excellent guide to the many lessons to be learned about successful organizational change.

    • Presents a practical, user-tested framework for analyzing, planning and leading change
    • Provides a set of in-depth case studies allowing the reader to understand actual programs of change in a wide variety of settings
    • Uses examples from companies of varying sizes from small entrepreneurial firms (Tashman, and Infogix) to giant companies (Indian Oil, Tata Steel, Countrywide Financial, Starbucks, Westfield)
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    Reviews & endorsements

    'Eric Flamholtz and Yvonne Randle bring both rigor and relevance to a challenge that looms for every manager. Their ability to distil the essence of the available research, the capacity to present this in a lucid and digestible way, the use of insightful case studies, and an ability to connect with readers, makes this a must-read book. Following an empirically sound framework, they present an integrated approach to change for those who seek to lead rather than manage this difficult process. The choice and use of case studies enables the reader to leverage the connection between the framework and associated ideas with what is required in their role as a change leader. The underlying key to the power of this book is that change is easier to lead than to manage. I commend this book to you if you seek to be a better leader!' Roger Collins, Professor of Management, Australian School of Business, The University of New South Wales

    'Flamholtz and Randle have many years of experience in analyzing and felicitating change in companies. In this book they join this experience with a theoretical framework for understanding and leading successful organizational change. Together with ample evidence from a range of actual case studies, they conclude with a set of lessons and insights for leading change. CEOs and senior managers should have the book on their desks, and academic researchers will find it stimulating for further work in this important area.' Paul Stonham, Professor of Finance, ESCP-EAP European School of Management and Editor of Management Online Review (MORE)

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    Product details

    • Date Published: July 2008
    • format: Hardback
    • isbn: 9780521849470
    • length: 284 pages
    • dimensions: 236 x 158 x 22 mm
    • weight: 0.59kg
    • availability: Available
  • Table of Contents

    List of exhibits
    Part I. An Integrative Framework for Leading Strategic and Organizational Change:
    1. Understanding organizational change
    2. A framework for planning strategic and organizational change
    3. Leading change
    Part II. Leading Strategic Change in Actual Organizations:
    4. Leading strategic and organizational change at Countrywide Financial Corporation
    5. Starbucks Coffee Company
    6. Strategic marketing through HR interventions: a case study of Indian Oil Corporation
    7. The evolution of Stan Tashman and Associates
    8. Leading strategic and organizational change at IndyMac Bank
    9. Leading strategic and organizational change at Infogix
    10. Leading strategic and organizational change: the transformation of structure at Pardee Homes
    11. Leading strategic and organizational change at Tata Steel: the role of culture
    12. Leading strategic and organizational change at Westfield: transformation to a global enterprise
    Part III. Leading Strategic Change: Lessons Learned from Practice:
    13. Lessons and insights from case studies of change
    Appendix A. References for further reading on leading change

  • Authors

    Eric Flamholtz, University of California, Los Angeles
    Eric Flamholtz is Professor of Human Resource Management and Organizational Behavior in the Anderson Graduate School of Management and a faculty research fellow in the Harold and Pauline Price Center for Entrepreneurial Studies at the University of California, Los Angeles (UCLA). He is also President of Management Systems Consulting Corporation, which he co-founded in 1978.

    Yvonne Randle
    Yvonne Randle is Vice President of Management Systems Consulting Corporation. She has extensive consulting experience with companies ranging in size from small entrepreneurships to multi-billion dollar enterprises and is a lecturer on executive education programs in the Anderson School of Management, University of California, Los Angeles (UCLA).

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