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Essential Telephoning in English

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Essential Telephoning in English

Essential Telephoning in English
Student's book

Authors

Barbara Garside, Tony Garside

English Type

British English

Availability

In stock

Format

Paperback

Part of

ISBN

9780521783880

Date Published

August 2002

Product description

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information.

The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

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