Be My Guest
English for the Hotel Industry
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
A Student's Book and Audio CD are also available.
Also in this subject
English for the Travel and Tourism Industry
Welcome! is an intermediate level course for people who need to use or who are preparing to use English in their day-to-day work in the tourism, hospitality and travel industries.Author: Leo JonesEnglish Type: International English
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