Call Center English Skills
CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
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Cambridge English for Nursing Intermediate Plus
Student's Book with Audio CDs (2)
A short self-study or classroom course (40-60 hours) for nurses who need to use English in the workplace.Authors: Virginia Allum, Patricia McGarrEnglish Type: British EnglishCEF Level: B1 - B2Publication date: October 2008
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