Essential Telephoning in English
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information.
The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
Also in this subject
Student's Book with Audio CDs (2), Test booklet with Audio CD and Answer Key
A Communicative Course for TOEIC® Test Preparation
Target Score Second edition is a preparatory course for the new TOEIC® Test (Test of English for International Communication ®).Authors: Charles Talcott, Graham TulllisEnglish Type: International English
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