Online ordering will be unavailable from 07:00 GMT to 17:00 GMT on Sunday, June 15.

To place an order, please contact Customer Services.

UK/ROW directcs@cambridge.org +44 (0) 1223 326050 | US customer_service@cambridge.org 1 800 872 7423 or 1 212 337 5000 | Australia/New Zealand enquiries@cambridge.edu.au 61 3 86711400 or 1800 005 210, New Zealand 0800 023 520

Item added to bagSorry, there was a problem getting your bag informationItem cannot be purchased with the existing contents of your bagItem unavailable online
✕

was added to your bag.

Please try again.

Sorry, this item cannot be purchased in the same transaction as the existing items in your bag.

Please complete the purchase of the items currently in your bag and then add this item in a separate transaction or visit Shopping Help.

Sorry, this product is not currently available to buy online. Please visit Shopping Help.

View bag and checkout
Remove item
✕

Are you sure you want to remove from your bag?

english

Popular links

Be My Guest Student's Book

    Product Details
    Be My Guest Student's Book

    Be My Guest Student's Book

    English for the Hotel Industry
    Francis O'Hara
    British English
    September 2002
    Paperback
    9780521776899
    A1-B1
    Paperback
    Find a rep Get technical help

    Product description

    This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

    • Deals with all situations where hotel employees meet guests, from the front desk to the restaurant. • Short, easy-to-use units that focus on improving fluency, accuracy and vocabulary. • Strong emphasis on pronunciation. • Suitable for in- and pre-service students.

    Key features

    • Short, easy-to-use units that focus on improving the skills that students need for work such as fluency, grammatical accuracy, pronunciation and vocabulary.
    • Personal job files in the Student's Book enable students to keep a record of their work, giving them a real sense of progress and achievement.

    Also in this subject

    Cambridge English for Nursing Pre-intermediate
    Cambridge English for Nursing Pre-intermediate

    A short self-study or classroom course (40-60 hours) for nurses who need to use English in the workplace.

    View product
    Professional English in Use Management
    Professional English in Use Management

    A must have for MBA students and professional managers who need to use English at work.

    View product
    Good Practice
    Good Practice

    Good Practice is a course for doctors and medical students who need to communicate with patients in English; the course can be used in the classroom or for self-study.

    View product
    English in Medicine
    English in Medicine

    The third edition of this well established course for doctors, medical students and other medical professionals.

    View product

    Also in this subject

    From the World of Better Learning

    Blog
    April 30, 2025
    Teachers Talk Tech #4: Educational Sustainability in Language Teaching and Learning
    Blog
    March 28, 2025
    Teachers Talk Tech #3: Using short-form video
    Blog
    March 13, 2025
    Reading and Vocabulary: A Recipe for Success
    Resources
    Teacher’s restricted resource
    ✕

    We’re sorry. The resource you selected is for teachers only. Please browse and select a new resource available to you.

    Results for
    Teacher's Book English for the Hotel Industry Teacher's Manual
    Size: 1.93 MB
    Sign in
    English Thai Wordlist Wordlist
    Size: 431.14 KB
    Format: PDF
    Sign in
    Level 5 Test Your English Answer Key Answer Key
    Size: 14.13 KB
    Format: PDF
    Sign in
    Level 5 Test Your English Test Activity
    Size: 21.87 KB
    Format: PDF
    Sign in
    List Of English Words Wordlist Wordlist
    Size: 288.62 KB
    Format: PDF
    Sign in
    Student's Book Students Book Sample Content
    Size: 1.83 MB
    Format: PDF
    Download
    Student's Book Students Book Table of contents
    Size: 929.88 KB
    Format: PDF
    Download
    Student's Book Students Book Copyright Sample Content
    Size: 1.07 MB
    Format: PDF
    Download
    Student's Book Students Book Frontmatter Sample Content
    Size: 4.35 MB
    Format: PDF
    Download
    Teacher's Book Teachers Book Sample Content
    Size: 196.91 KB
    Format: PDF
    Download
    Teacher's Book Teachers Book Table of contents
    Size: 88.88 KB
    Format: PDF
    Download
    Teacher's Book Teachers Book Copyright Sample Content
    Size: 98.56 KB
    Format: PDF
    Download
    Support
     
    ✕

    Sorry, this item cannot be purchased in the same transaction as the existing items in your cart.

    Please complete the purchase of the items currently in your cart and then add this item in a separate transaction or contact

    Customer Services

      About Us

      A unique approach to teaching, learning and assessing English, driven by world-class research

        Cambridge Assessment English

        Provides the world's leading range of qualifications in language assessment

        Visit English Language Assessment