“Due to scheduled maintenance, online ordering, in regions where offered, will not be available on this site from 22nd January 2020 5PM AEDT until 23rd January 2020 6PM AEDT. If you wish to place an order during this maintenance period please contact our customer service team on 1800 005 210 for Australian customers and 0800 023 520 for New Zealand customers. Our business hours are 9am – 5pm AEDT. We apologise for the inconvenience.”
Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The Teacher's Book is an invaluable tool for anyone wishing to use Good Practice in the classroom. As well as guiding the teacher through the activities, each unit offers background information to the unit topic, notes on medical terminology, pronunciation guidance and suggestions for further reading. The Teacher's Book also offers 12 photocopiable related reading texts and photocopiable worksheets to use with the Good Practice DVD.