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Be My Guest

Product details
Resources
Be My Guest

Be My Guest
Student's Book
English for the Hotel Industry

Author

Francis O'Hara

English Type

British English

Availability

Available

Format

Paperback

Part of

ISBN

9780521776899

Date Published

December 2002

Product description

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

A Teacher's Book and Audio CD are also available.

Key features

  • Short, easy-to-use units that focus on improving the skills that students need for work such as fluency, grammatical accuracy, pronunciation and vocabulary.
  • Personal job files in the Student's Book enable students to keep a record of their work, giving them a real sense of progress and achievement.

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