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Essential Telephoning in English

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Essential Telephoning in English

Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Key features

  • To help you deliver your blended and online courses, this resource is now available on English360, our web-based platform.

Product details

Authors

Tony Garside, Barbara Garside

Level

Pre-intermediate – Intermediate

English Type

British English

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