Organisation, Interaction and Practice
Studies of Ethnomethodology and Conversation Analysis

“This book, written by prominent authors in the field...will surely become a household name. The second part of the book, which presents the empirical studies, is simply captivating. This book will certainly end up being a ‘classic.’”
--Nicolas Bencherki, Université de Montréal, Scandinavian Journal of Management

“This volume demonstrates the thousands of ‘small ways’ and ‘artful practices’ through which people recognize and reproduce the organizational location of their actions. It offers a rich panorama of ethnomethodologically informed studies of ordinary work and in so doing it brings something distinctive to the table of organization studies.”
--Silvia Gherardi, University of Trento

“This book is essential reading for researchers and students of organisations, management and business. It reveals the amazing insights generated by researchers applying ethnomethodology, CA, DA and workplace studies to audio and video data from real-time organisational settings. Nick Llewellyn and Jon Hindmarsh deserve congratulations for assembling the very best set of authors to deal with this field. This trailblazing, lucid book will set the standard for years to come.”
--David Silverman, Goldsmiths College, University of London

“I cannot overstress how much a gap this book fills, nor how well crafted its papers are. Nick Llewellyn and Jon Hindmarsh are to be congratulated for putting together such a delightful, focused and sophisticated collection of papers. We badly need work on the micro-foundations of organizational behavior, and this splendid book, with its strong ethnomethodological focus, shows how we could study organizations as interactive accomplishments. Supporters of process- and practice-based perspectives, take notice!”
--Haridimos Tsoukas, Athens Laboratory of Business Administration (ALBA) and Warwick Business School